| Ṣalesforce business analyst in Health care cloud ---Remote at Remote, Remote, USA |
| Email: [email protected] |
| From: Rishab, vkoresolutions [email protected] Reply to: [email protected] 10+ years of experience working as a business analyst (US Healthcare patient services preferred) Experience with the Salesforce.com CRM solutions and supporting front office systems (Sales, Marketing, Call Center) SFDC Admin 201 Certification Experience with implementations from AppExchange Salesforce Health Cloud experience. Good understanding and Prior experience of participating in designing and implementing systems with integration in Salesforce Experience working with Medical CRM Must have hands on salesforce experience Admin, salesforce business analyst certification preferred Experienced in conducting requirements gathering sessions with business stakeholders and converting them into User stories and documents Good understanding of SDLC requirements and 21 CFR Part 11, GxP guidelines Experience of implementing or using CRM systems such as Salesforce, Dynamics (highly advantageous) Experience with Life science will be a plus In this role, you will Champion continuous process improvement across the product development lifecycle Be a domain expert for system implementation on a Salesforce platform. Engage with client stakeholders in refining and prioritizing product features and detailed workflows for the implementation. Create a product roadmap with inputs from business & technical team Design workflows, websites, information, reports, interfaces etc as required Document requirement specifications for the system Act as a subject matter expert on Salesforce to various program participants especially the technology teams Perform validation of the system developed. This will include designing and executing test scenarios. Coordinate with users of the system to ensure that their needs are appropriately addressed through the system implementation. Contribute to resolving any issues pertaining to implementation of business requirements. Provide regular updates to the project manager and highlight risks in a timely manner. Develop complex reports and dashboards to support the delivery of business key metrics. Responsible for successful completion of unit and function testing all supporting documentation required for the Validation phase Keywords: |
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| Fri Feb 09 21:25:00 UTC 2024 |