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Job Description - Desktop Support Analyst- Albany, NY (Onsite) at Philadelphia, Pennsylvania, USA
Email: [email protected]
Greetings,

This is Sparsh with Empower Professionals. We have received below roles from our clients, please check and let me know if you are interested.

Please share latest version of your resume to move forward.

Product Managers

Duration: 12 Months

Location: Philadelphia, PA (Hybrid 3 days onsite)

Job Description:

Note: Local Only, Onsite 3 days a week at client site

Job Description Summary:

We are looking for a product manager for our next generation AI/NLP powered AIQ platform that powers the award-winning Xfinity Assistant chatbot and more. The aiQ Platform is comprised of the systems that support the creation, curation, maintenance, and
delivery of content and capabilities to support ideal and intentional omni-channel customer experiences. Within Comcasts Emerging Experiences team, we have a vision of aiQ for All; leveraging the power of the aiQ platform to provide customers truly personalized
experiences across all of our Comcast channels. As the Product Manager, aiQ Platform, reporting to the Executive Director, Product Management aiQ Platform, you will drive the design and development of our core platform enhancements and the experiences across
all Comcast channels. These solutions will provide consistent and personalized experiences to Xfinity customers. Working in partnership with the engineering team and key stakeholders across Comcast, you will define and deliver solutions which will provide
customers the information they want and need when and where they need it.

Core Responsibilities:

Serve as the first point of contact for our products and platform requests to truly understand the needs
and business drivers prior to solutioning.

Gather input and employ empathy and design thinking to define scalable product concepts and solutions
by deep knowledge of internal and external customers.

Work closely with our engineering organization to prioritize and execute defining, building, and implementing
key platform features and services that drive a forward-looking and scalable platform.

Collaborate with cross-functional product and business teams to launch new services, features and enhancements
and champion the aiQ platform.

Lead internal and cross-business working sessions.

Write user stories, drive grooming sessions, and prioritize the backlogs of multiple products and programs.

Solicit constant feedback from users of the platform to inform the roadmap and feed continuous improvement.

Support our data instrumentation and analytics strategy, including collection and analysis of KPIs across products.

Preferred Qualifications:

Product Experience - 3-5 years of relevant experience in digital product management, human-centered design,
agile methodologies.

Teamwork strong collaboration skills with experience in bringing together cross- functional teams.

Consensus Builder influences partners with diverse points of view and builds consensus.

Domain Knowledge experience with platform building and APIs.

Communication - clearly articulates concepts, ideas, and solutions.

Big Picture Mindset the ability to zoom in and out of details and balance both technical and strategic
demands.

Organizational and Management Skills able to breakdown and track complex projects, to integrate input
from multiple sources, and to identify and track dependencies across projects.

High Adaptability - Quickly understands new complex systems and processes.

Execution-oriented - knows the art of the MVP. Breaks down the work into phases, ships experiences, studies
how customers react, and iterates.

Product Definition creates clear, detailed, and concise user stories with acceptance criteria to convey
concepts and ideas to the cross functional Agile team.

Roadmaps and Releases manages release plans and roadmaps to convey delivery plans to all stakeholders.

Data Driven - loves numbers and charts and understands the story they are telling.

Thanks & Regards

Sparsh Gupta

Technical Recruiter | Empower Professionals

......................................................................................................................................

[email protected]
|

Direct: 
732-356-8008
 Ex-351 | Fax: 
732-356-8009

100 Franklin Square Drive Suite 104 | Somerset, NJ 08873

www.empowerprofessionals.com

linkedin.com/in/sparsh-gupta-b97778271

Certified NJ and NY Minority Business Enterprise (NMSDC)

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Keywords: artificial intelligence information technology New Jersey New York Pennsylvania
[email protected]
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Fri Feb 09 23:50:00 UTC 2024

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Location: Philadelphia, Pennsylvania