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Program Manager - (Chicago, Illinois) Remote at Chicago, Illinois, USA
Email: [email protected]
From:

Subodh Kumar,

TEK INSPIRATIONS LLC

[email protected]

Reply to:   [email protected]

Job Description -

Program Manager

Location: Remote

Duration: 6 months

MOI: Skype 

Resource must be capable of program managing (and/or configuring/developing) Proactive Service Experience Workflow and Account Lifecycle Events solutions within ServiceNows Telecom Service Management (TSM) module.

Requirements
Demonstrated experience implementing and/or program managing

Telecom Network Operating System (NOC) Service Assurance solutions
General Telecommunications B2B Operations experience, with an

understanding of the Order Entry, Order Management, Fulfillment, and

Operations processes that support the Telecommunications industry
Demonstrated experience implementing and/or program managing
Proactive Service Experience Workflow and Account Lifecycle Events

solutions within ServiceNows Telecom Service Management (TSM)

module
Experience with ServiceNow Telecommunications product portfolio, to
Telecommunications Service Management
Telecommunications Service Operations Management

(TSOM)
TM Forum data structures and open API
Telecommunications Order Management (OMT)
Telecommunications Network Inventory (TNI)
Total comfort and ease in a customer-facing role
Excellent verbal and written communications skills
Public speaking and presentation skills
2+ years of experience as a key resource for ServiceNow solutions in client

environments
5+ years of ServiceNow experience
10+ years of Program/Project Management experience

Keywords:
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Mon Feb 12 19:37:00 UTC 2024

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