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Genesys eService Solution Engineer -- Austin, TX (Onsite) Local at Austin, Texas, USA
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From:

Subodh Kumar,

TEK INSPIRATIONS LLC

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Job Description -

Genesys eService Solution Engineer

Austin, TX (Onsite) Local

Technical Stack

- 7+ years of IT experience in Contact center, cloud-based products, solution design, and implementation

- Genesys 8.x

- Genesys

- Python

- RabbitMQ

- Apache Kafka

- Preferred Kubernetes Certified 

- (AWS) Connect platform

- At least one Hands-on cloud migration project experience in the AWS environment

- Contact center products knowledge and whole contact center domain knowledge

- Excellent analytical and communication (oral & and written) skills

- Highly self-motivated, quick learner, great teammate, challenge seeker

Responsibilities

- Hands-on deployment experience with Cloud.

- Proficient in Event-driven architecture and messaging frameworks (RabbitMQ)

- Drive and align on messaging and value propositions of orchestration solutions.

- Experience with digital engineering or data engineering (AWS, Kafka)

- Genesys Messaging Solution - Focus on the high-growth Amazon (AWS) Connect platform!

- Design and implement data-driven, highly maintainable automated tests for our web applications and API services

- Provide technology architecture for migration from on premise to cloud

- Build both learning documents and standard methodologies on AWS cloud solutions

Keywords: information technology Texas
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Mon Feb 12 20:04:00 UTC 2024

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