| Role :.Desktop/Technical Support ||Warrenton, VA (Onsite) || ONLY LOCAL TO VA Candidate at Warrenton, Virginia, USA |
| Email: [email protected] |
| Hello, Hope you are doing well My name is harsh tiwari and I'm a Technical Recruiter at Technocraft solutions. We provide IT Consulting Services to our customers immediate and long-term resource needs. I am contacting you either because your resume has been posted to one of the internet job sites to which we subscribe or you had previously submitted your resume to Technocraft solutions. Job Title: Desktop/Technical Support Location: Warrenton, VA (Onsite) Duration: 6+ Months Contract Note: ***** IMPORTANT TO NOTE: Mgr. will do initial IV via WEB however as a follow up will want to meet the candidate IN PERSON (interview location to be determined at a later date). This role is 100% ON SITE from Day 1, with some (up to 20%) travel for up to 2 months (Warrenton, VA) to support a new site. The agency will pay for travel expenses such as mileage and lodging if needed at Warrenton for an extended period. Some travel locally is expected to the Hampton Roads area (up to 10 %) to support local Benefits offices on occasion. Any required travel will be reimbursed directly by agency. Candidate must provide proof of Driver's License and have their own reliable transportation. Duration of assignment is expected to go 6 months with extension possible. Role is based in Warrenton, VA. Some travel from 6951 Vint Hill Parkway, Warrenton, VA 20187 to NOVA regional DVS benefits offices required - pls go over those details with your candidate BEFORE submitting. candidate must have their own reliable transportation. The agency will reimburse them for all travel expenses directly. Responsibilities and Skills: Job ID: VA-729083 Location: Warrenton, VA (VA-DVS) Duration: 6+ Months DVS Tech Support Analyst 2. Role based in 6951 Vint Hill Parkway, Warrenton, VA 20187 Skills: Need a skilled Desktop/Technical Support Technician to support the Department of Veterans Services' (DVS) Jones & Cabacoy Veterans Care Center, which is a medical facility that is being stood up. The site will host about 200 IT devices (desktops, laptops, phones, printers, mobile phones). The candidate will assist DVS IT Management with integration, management, and support of the Information Technology program for the Jones & Cabacoy Veterans Care Center (JCVCC) and potentially travel for up to 8 weeks to the Puller Veterans Care Center (PVCC) in Warrenton, VA, plus support some remote Veterans Benefits sites. The Candidate will independently provide IT administration and technical support for agency specific software and hardware systems. This position requires the following skills: -Knowledge on setup, configuration, and maintenance of PC desktops, laptops, and related peripheral devices (printers, scanners, etc.) REQUIRED SKILLS -Proficient knowledge of installing, troubleshooting, administering Windows Operating System, Microsoft O365, Microsoft Edge, Google Chrome, McAfee Anti-Virus Software, Adobe Acrobat, and other commercial business software products. -Knowledge with setup, configuration, and troubleshooting of Android and Apple mobile devices. -Working knowledge of supporting and troubleshooting Ethernet based LAN/WAN environments, including network protocols and concepts (TCP/IP, DNS, DHCP, etc.) -Expert working knowledge and experience with E-mail application installation, administration, troubleshooting and training (Google Suite, PST files, calendaring, distribution lists, etc.) -Basic experience with IT inventory control, ticketing system and reporting. -Basic experience with analog and digital phone configuration and troubleshooting. -Good understanding of Network and IT security. -Possesses professional and courteous attitude with customers, team members, and support vendors; and has the ability to communicate clearly and effectively with each. -Possesses excellent customer service skills and is teamwork oriented. -Possesses excellent problem solving skills and has the ability to utilize available resources to assess/resolve problems in a timely manner. -Possesses good organization and time management skills. -Possesses the ability to create documentation on technical issues and solutions that are easy to understand. -Ability to lift up to 50 lbs. frequently and able to perform repetitive motion to include standing, sitting, reaching, lifting, walking, bending, and climbing. Required/Desired Skills Skill Required /Desired Amount of Experience Basic knowledge on setup, configuration, and maintenance of PC desktops, laptops, and related peripheral devices (printers, scanners, etc.). Required 3 Years Basic knowledge of supporting Windows Operating System, Microsoft Office suite, Internet Web Browsers, Anti-Virus Software, and various software. Required 3 Years Basic knowledge with setup, configuration, and troubleshooting of mobile devices. Required 3 Years Basic experience with the setup and support for IT presentations utilizing equipment and software. Required 3 Years Basic experience with IT inventory control and reporting. Required 3 Years Basic experience with IT staff training via in person or electronic media. Required 3 Years Basic experience with analog and digital phone configuration and troubleshooting. Required 3 Years Working knowledge and experience with computer application installation, administration, and training. Required 3 Years Possesses professional and courteous attitude with customers, team members, and support vendors with the ability to communicate clearly & effectively. Required 3 Years Possesses excellent problem solving skills and has the ability to utilize available resources to assess/resolve problems in a timely manner. Required 3 Years Possesses the ability to create IT documentation on technical issues and provide solutions that are easy to understand. Required 3 Years Ability to lift up to 50 lbs. and able to perform repetitive motion to include standing, sitting, reaching, lifting, walking, bending, and climbing. Required 3 Years Thanks & Regards Harsh Tiwari. Technical Recruiter E: [email protected] LinkedIn: https://www.linkedin.com/in/harsh-tiwari-57a130192/ Keywords: access management information technology golang Idaho Virginia |
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| Mon Feb 12 20:29:00 UTC 2024 |