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Urgent Need || Site Reliability Analyst || Chicago, IL- Hybrid (Day 1 Onsite) || at Chicago, Illinois, USA
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Job Description:

Role:
Digital Reliability Analyst

Location: Chicago, IL

Client: United Airlines

Duration: 12+ Months

Job
Description:

Job Description:

Uniteds Digital Technology teams is seeking a
highly skilled and experienced Sr. Digital Accessibility Analyst to join our
team Digital Channels team. The Sr. Digital Accessibility Analyst will play a
key role in ensuring that our digital products and services are accessible to
individuals with disabilities, aligning with relevant standards and
regulations. The ideal candidate will bring a strong background in digital
accessibility, a deep understanding of accessibility guidelines, and the
ability to lead accessibility initiatives across diverse projects.

Responsibilities:

Understand and apply accessibility guidelines
(WCAG, ADA/ACAA) to United Digital Channels

Conduct comprehensive audits on our Digital
Channels (web/mobile) to ensure compliance using both manual and automated
testing to ensure compliance

Perform usability testing with assistive
technologies and conduct user testing involving individuals with disabilities
to assess the effectiveness of accessibility features

Create and maintain documentation outlining
accessibility guidelines, acceptance criteria, best practices, and standards
for internal teams and stakeholders

Provide training and guidance to development,
design and testing teams on creating accessible digital products

Work closely with designers, developers,
content creators, and other stakeholders to integrate accessibility into the
design and development processes

Identify accessibility issues and collaborate
with development teams by providing detailed and specific solutions to address
the issues and ensure that digital assets comply with accessibility standards

Evaluate and recommend accessibility testing
tools and assistive technologies to improve the efficiency of the accessibility
testing process.

Advocate for the needs and perspectives of
individuals with disabilities within the organization, promoting a culture of
inclusivity

Generate reports on accessibility metrics and
progress to share with management and stakeholders

Ensure that digital products comply with legal
requirements related to accessibility, addressing any potential legal risks

Required Qualifications:

Bachelor's degree in a relevant field such as
Computer Science, Information Technology, Human-Computer Interaction, or a
related discipline

8+ years in digital accessibility, user
experience (UX), or a related field

Experience conducting accessibility audits,
evaluations, and implementing accessibility solutions

Proficiency in understanding and applying
accessibility standards and guidelines, such as WCAG, ADA/ACAA

Familiarity with assistive technologies used
by individuals with disabilities (e.g., VoiceOver, JAWS, NVDA, Dragon Naturally
Speaking, ZoomText, TalkBack, Speak to Me)

Experience using accessibility testing tools
and knowledge of best practices for testing digital products such as Deque Axe
tools or similar

Understanding of web development technologies
(HTML, CSS, JavaScript) and their impact on digital accessibility

Ability to collaborate with developers to
implement accessibility features

Relevant certifications in digital
accessibility, such as the IAAP (International Association of Accessibility
Professionals) Certified Professional in Accessibility Core Competencies
(CPACC) or Web Accessibility Specialist (WAS) certifications

Strong communication skills to work
effectively with cross-functional teams, including designers, developers,
testers, and content creators

Ability to advocate for accessibility
principles and educate team members on best practice

Ability to manage and prioritize multiple
projects, ensuring accessibility requirements are met within project timelines

Demonstrated commitment to staying updated on
evolving accessibility standards, guidelines, and technologies

Must be eligible to work without sponsorship

Local candidates to Houston or Chicago only - must
be willing to work Hybrid

Preferred/Plus:

Airline knowledge familiar with ACAA (Air
Carrier Access Act)

Experience developing for Accessibility

Knowledge of web technologies (e.g., HTML,
CSS, JavaScript and ARIA)

Professional training in using assistive
technologies or Accessibility certifications

Experience conducting usability tests that
include participants with accessibility challenges

Has experience using assistive technology
working on products or similar products

--

Keywords: user experience information technology Illinois
[email protected]
View all
Tue Feb 13 20:29:00 UTC 2024

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Location: Chicago, Illinois