| 100% Remote - Contact Center Architect - Any visa is fine at Fine, New York, USA |
| Email: [email protected] |
| 100% Remote - Contact Center Architect - Any visa is fine Hi, Mahendra this side from Empower Professionals. We have a Contact Center Architect position for one of my clients, so please share your updated resume if you are interested in the below role. Role: Contact Center Architect Location: 100% Remote (MST or PST) Duration: 12 Months Required Skills: Experience with five9s and Microsoft Dynamics CRM Migrating from AWS connect to five9s Senior architect experience. Responsibilities: Architect and design Five9 Virtual Call Center (VCC). Contribute to improving the scalability, fault resiliency, security, performance, resource utilization, speed and quality of development, speed of deployment and rollback, ease of maintenance and sustaining of Five 9 VCC solution and services. Provide technical expertise for implementing new SaaS products and services, designing APIs and SDKs, as well as the selecting and deploying appropriate tools for reporting, monitoring, and diagnosis of VCC services. Provide mentoring to development and QA teams regarding new architectures, tools, and practices. Apply verifiable engineering practices for analysis and selection of tools, frameworks, and libraries. Perform knowledge transfer and training to offshore technical team members, and other stakeholders. Mahendra | Technical Recruiter Empower Professionals 100 Franklin Square Drive Suite 104, Somerset, NJ 08873 [email protected] | www.empowerprofessionals.com | Certified NJ and NY Minority Business Enterprise (NMSDC) Mahendra [email protected], Somerset, NJ 08873, NJ 08873 Keywords: quality analyst New Jersey New York |
| [email protected] View all |
| Wed Feb 14 01:40:00 UTC 2024 |