| Application Production Support at Jersey City, New Jersey, USA |
| Email: [email protected] |
| From: nagendra, Procorpsystems [email protected] Reply to: [email protected] Hi. Hope you are doing well, Title: Application Production Support Location: Jersey City, NJ ; NYC, NY High level JD: 6+ years of experience in Application Production Support in Linux platform. Strong Technical Troubleshooting skill Good experience in scripting Shell, Automations Well versed with ITIL - Incident Change Release management Basic knowledge of Middleware technologies - Apache Tomcat Good experience on application monitoring tool like Splunk, AppDynamics, Grafana, Premetheus . Good experience in AutoSys or any scheduling mechanism. Good experience in DevOps CI CD tools like Jenkins, Ansible, uDeploy etc Knowledge of Banking domain (preferable) Handle outage calls efficiently, triage any issues, and fix them. Do Root Cause Analysis of repetitive and problem issues. Report issues and resolve as per process and documentation . Basic knowledge of Database - Oracle SQL Good understanding of Infrastructure Technologies like Linux, Windows, MW, Database Good to have knowledge of AutoSys or any scheduling mechanism. Good to have DevOps SRE, Automation, cloud knowledge. More details about expectations from this role. Understanding Incident Management System APM Tools Monitoring Alerts, Batch Failures, Service Now Queue, Mailbox etc Analyzing Failures using APM Tools Usage of Batch Monitoring Tool Types of Jobs Failures and Troubleshooting NAS, FTP- Failures Basic Web Server Administration Shell Commands Linux Administration Basics ITIL Process Standard Maintenance Activities & SOP DB-Oracle/MSSQL - Admin Basics Standard Commands for health check Basic Networking Commands Understanding the Networking topology, Load Balancer etc Troubleshooting Basic HTTP Failures Fiddler/Post Man Understanding the Support teams Keywords: continuous integration continuous deployment database New Jersey New York |
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| Fri Feb 16 00:52:00 UTC 2024 |