| Servicenow Lead iTSM: AZ at Phoenix, Arizona, USA |
| Email: [email protected] |
| From: Chandra N, Siri Info [email protected] Reply to: [email protected] Role name:DeveloperRole Description:Develop ServiceNow solutions and enhancements using core Platform capabilitiesDesign and develop Virtual Agent and Portal capabilitiesWorking closely with process owners, clients, stakeholders, and internal customers in gathering requirements and converting them into solutionsDesign, develop and deliver automated workflow solutions using ServiceNow Rest/SOAP/Orchestration/IntegrationHub capabilitiesAdvanced scripting of business rules, Script Includes, Client Scripts, ACLs, UI Policies, Orchestration activities etc.Create integrations with other systems to manage various automated workflows and activitiesCreating ServiceNow reports and DashboardsCreate and maintain ServiceNow Custom portalsCreate and maintain ServiceNow Mid server instancesKnowledge in different modules of ServiceNowITSM , CSMProvide maintenance and support over ServiceNow PlatformMaintain an understanding of ServiceNow modules and licensing functionalityCompetencies:Digital : ServiceNow_IT Service Management, ServiceNowExperience (Years):8-10Essential Skills:8+ years of ServiceNow design, development and implementation experience4+ years of ServiceNow experience in Developing Virtual Agent and PortalsITSM, CSMAsset ManagementSOAP REST and JSON frameworksServiceNow Mid server instancesDesign, develop and deliver automated workflow solutions using ServiceNow Rest/SOAP/Orchestration/IntegrationHub capabilitiesMust have Green Card OR US Citizen ONLY Please.Desirable Skills:Strong understanding of ITIL processes and how they can be implemented in ServiceNow such as Virtual Agent, Portals, Incident, Problem, Change, Knowledge, CMDB, reports/metrics etc.Certified ServiceNow Administrator and Developer preferredCertified Implementation Specialist (CIS) preferredStrong understanding of SOAP, REST and JSON frameworksStrong understanding in Asset managementStrong understanding in CSM moduleExcellent oral and written communication skillsAbility to communicate effectively to team members/stakeholders/process ownersHighly Customer service orientatedStrong interpersonal skillsAbility to effectively prioritize and execute tasksStrong analytical and problem solving skillsExperience in project delivery skills and skillfully working with stakeholders, customers and clientsWork in challenging and highly paced environmentsAbility to multi-taskCountry:United StatesBranch | City | Location:TCS - Phoenix,AZ PHOENIX Phoenix,AZ Keywords: user interface Arizona |
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| Fri Feb 16 03:25:00 UTC 2024 |