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Opening for Digital Reliability Analyst Required Airlines Domain Exp. Location: Chicago, IL Day 1 onsite (Hybrid) at Chicago, Illinois, USA
Email: [email protected]
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Rahman,

Webster Tech Solutions Inc

[email protected]

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Position: Digital Reliability Analyst Required Airlines Domain Exp.

Location: Chicago, IL Day 1 onsite (Hybrid)

Job Description:

Uniteds Digital Technology teams is seeking a highly skilled and experienced Sr. Digital Accessibility Analyst to join our team Digital Channels team. The Sr. Digital Accessibility Analyst will play a key role in ensuring that our digital products and services are accessible to individuals with disabilities, aligning with relevant standards and regulations. The ideal candidate will bring a strong background in digital accessibility, a deep understanding of accessibility guidelines, and the ability to lead accessibility initiatives across diverse projects.

Responsibilities:

Understand and apply accessibility guidelines (WCAG, ADA/ACAA) to United Digital Channels

Conduct comprehensive audits on our Digital Channels (web/mobile) to ensure compliance using both manual and automated testing to ensure compliance

Perform usability testing with assistive technologies and conduct user testing involving individuals with disabilities to assess the effectiveness of accessibility features

Create and maintain documentation outlining accessibility guidelines, acceptance criteria, best practices, and standards for internal teams and stakeholders

Provide training and guidance to development, design and testing teams on creating accessible digital products

Work closely with designers, developers, content creators, and other stakeholders to integrate accessibility into the design and development processes

Identify accessibility issues and collaborate with development teams by providing detailed and specific solutions to address the issues and ensure that digital assets comply with accessibility standards

Evaluate and recommend accessibility testing tools and assistive technologies to improve the efficiency of the accessibility testing process.

Advocate for the needs and perspectives of individuals with disabilities within the organization, promoting a culture of inclusivity

Generate reports on accessibility metrics and progress to share with management and stakeholders

Ensure that digital products comply with legal requirements related to accessibility, addressing any potential legal risks

Required Qualifications:

Bachelor's degree in a relevant field such as Computer Science, Information Technology, Human-Computer Interaction, or a related discipline

8+ years in digital accessibility, user experience (UX), or a related field

Experience conducting accessibility audits, evaluations, and implementing accessibility solutions

Proficiency in understanding and applying accessibility standards and guidelines, such as WCAG, ADA/ACAA

Familiarity with assistive technologies used by individuals with disabilities (e.g., VoiceOver, JAWS, NVDA, Dragon Naturally Speaking, ZoomText, TalkBack, Speak to Me)

Experience using accessibility testing tools and knowledge of best practices for testing digital products such as Deque Axe tools or similar

Understanding of web development technologies (HTML, CSS, JavaScript) and their impact on digital accessibility

Ability to collaborate with developers to implement accessibility features

Relevant certifications in digital accessibility, such as the IAAP (International Association of Accessibility Professionals) Certified Professional in Accessibility Core Competencies (CPACC) or Web Accessibility Specialist (WAS) certifications

Strong communication skills to work effectively with cross-functional teams, including designers, developers, testers, and content creators

Ability to advocate for accessibility principles and educate team members on best practice

Ability to manage and prioritize multiple projects, ensuring accessibility requirements are met within project timelines

Demonstrated commitment to staying updated on evolving accessibility standards, guidelines, and technologies

Must be eligible to work without sponsorship

Local candidates to Houston or Chicago only - must be willing to work Hybrid

Preferred/Plus:

Airline knowledge familiar with ACAA (Air Carrier Access Act)

Experience developing for Accessbility

Knowledge of web technologies (e.g., HTML, CSS, JavaScript and ARIA)

Professional training in using assistive technologies or Accessbility certifications

Experience conducting usability tests that include participants with accessibility challenges

Has experience using assistive technology working on products or similar products

Keywords: user experience Illinois
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Fri Feb 16 04:01:00 UTC 2024

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Location: Chicago, Illinois