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ServiceNow ITAM Developer - Vancouver, WA (Remote) - Contract. at Vancouver, Washington, USA
Email: [email protected]
Hi

Hope you are doing well.

We are looking for ServiceNow ITAM Developer - Vancouver, WA (Remote) Contract with one of our clients.

Please give me a call back at Phone (O): 609-333-9000 Ext: 79 or you can E-Mail me at
[email protected]

Position: ServiceNow ITAM Developer

Location: Vancouver, WA (Remote)

Duration:
Contract

Job Description

Roles & Responsibilities:

         Experienced in ServiceNow Live Agent implementation.

         Experienced in leading solution designs & implementation of complex ServiceNow projects.

         Minimum 5-8 years working experience with ServiceNow platform as a Developer in enterprise-wide, multi-tier ServiceNow production environment.

         At least 8-12 years of experience in the IT Industry Experience.

         Experience in Live Agent Chat Implementation

         Understanding of Angular based Client side & Server side scripts

         Client Side and Server-Side Scripting i.e. Catalog Client Script, Business Rules, Script Actions, Script Includes, etc.

         Client and Server APIs i.e. GlideDialogWindow, GlideForm, GlideAggregate, GlideRecord, etc.

         Hands-on experience in ITSM modules e.g. Incident, Problem, Change, Knowledge Management, Service Level Management, Service Catalog, Release Management, Virtual Agent.

         Good knowledge about ITSM Pro - Vendor Manager, Predictive Intelligence, Virtual Agent, Performance Analytics Basic understanding and ability to script automated processes. Agile Scrum methodology Experience

         Solid knowledge of JavaScript, HTML, CSS.

         Excellent time management, organizational skills, crisis management and problem-solving skills are essentials

         Good oral and written communication skills Strong analytical, teamwork and customer engagement skills

         Ensures information is accurate and complete Self-motivated and open to learn all aspects of cloud administration

         Must be willing to teach and share all knowledge with team members and other operational teams

         Extensive implementation in custom applications

Certification a plus

         ServiceNow Administration certification (must have)

         ServiceNow Suite Certification ITSM(+various tracks)

         ServiceNow Certified Implementation specialist (Various Tracks)

         ServiceNow Master Architect Certification(optional)

Required Skills

         Good ITSM Process knowledge

         Reporting & Dashboards

         Excellent understanding of Business Rules, Client Scripts, UI Policies, UI Actions, ACLs & Best Practices

         Notifications & Workflows

         Import Sets, Tranform Maps

         REST, SOAP Integrations

         Service Portal Pages, Widgets, UI Macros

         Virtual Agent

         Client & Server APIs, Script Includes

         Javascript, AJAX, AngularJS, HTML, CSS, JSON, Agile Scrum Knowledge

         Agile Delivery, Scrum methodology

Soft Skills

         Strong communication

         Team managing skills

Thanks & Regards,

Raj Kumar

Softcom Systems, Inc.

Phone (O):
609-333-9000 Ext: 79

Email:

[email protected]

Website:

www.softcomsystems.com

Keywords: user interface information technology Washington
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Fri Feb 16 21:22:00 UTC 2024

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