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ServiceNow ITAM Developer - (Remote) Contract. at Vancouver, Washington, USA
Email: [email protected]
From:

Raj,

Softcom Systems Inc

[email protected]

Reply to:   [email protected]

Hi

Hope you are doing well.

We are looking for ServiceNow ITAM Developer - Vancouver, WA (Remote) Contract with one of our clients.

Please give me a call back at Phone (O): 609-333-9000 Ext: 79 or you can E-Mail me at [email protected]

Position: ServiceNow ITAM Developer

Location: Vancouver, WA (Remote)

Duration: Contract

Job Description

Roles & Responsibilities:

Experienced in ServiceNow Live Agent implementation.

Experienced in leading solution designs & implementation of complex ServiceNow projects.

Minimum 5-8 years working experience with ServiceNow platform as a Developer in enterprise-wide, multi-tier ServiceNow production environment.

At least 8-12 years of experience in the IT Industry Experience.

Experience in Live Agent Chat Implementation

Understanding of Angular based Client side & Server side scripts

Client Side and Server-Side Scripting i.e. Catalog Client Script, Business Rules, Script Actions, Script Includes, etc.

Client and Server APIs i.e. GlideDialogWindow, GlideForm, GlideAggregate, GlideRecord, etc.

Hands-on experience in ITSM modules e.g. Incident, Problem, Change, Knowledge Management, Service Level Management, Service Catalog, Release Management, Virtual Agent.

Good knowledge about ITSM Pro - Vendor Manager, Predictive Intelligence, Virtual Agent, Performance Analytics Basic understanding and ability to script automated processes. Agile Scrum methodology Experience

Solid knowledge of JavaScript, HTML, CSS.

Excellent time management, organizational skills, crisis management and problem-solving skills are essentials

Good oral and written communication skills Strong analytical, teamwork and customer engagement skills

Ensures information is accurate and complete Self-motivated and open to learn all aspects of cloud administration

Must be willing to teach and share all knowledge with team members and other operational teams

Extensive implementation in custom applications

Certification a plus

ServiceNow Administration certification (must have)

ServiceNow Suite Certification ITSM(+various tracks)

ServiceNow Certified Implementation specialist (Various Tracks)

ServiceNow Master Architect Certification(optional)

Required Skills

Good ITSM Process knowledge

Reporting & Dashboards

Excellent understanding of Business Rules, Client Scripts, UI Policies, UI Actions, ACLs & Best Practices

Notifications & Workflows

Import Sets, Tranform Maps

REST, SOAP Integrations

Service Portal Pages, Widgets, UI Macros

Virtual Agent

Client & Server APIs, Script Includes

Javascript, AJAX, AngularJS, HTML, CSS, JSON, Agile Scrum Knowledge

Agile Delivery, Scrum methodology

Soft Skills

Strong communication

Team managing skills

Thanks & Regards,

Raj Kumar

Softcom Systems, Inc.

Phone (O):
609-333-9000 Ext: 79

Email:
[email protected]

Website:
www.softcomsystems.com

Keywords: user interface information technology Washington
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Fri Feb 16 23:57:00 UTC 2024

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Location: Vancouver, Washington