| Need For Genesys Developer// Sunrise, FL// Onsite at Remote, Remote, USA |
| Email: [email protected] |
| Hi, Hope you are doing well, We are looking for Genesys Developer at Sunrise, FL// Onsite The client is TCS. Please confirm if you are interested. Note This is completely onsite position from Day One Profiles are considerable for only TCS Impaneled organizations. No OPT/CPT, H4EAD, L2EAD Position - Genesys Developer Location Sunrise, FL// Onsite Exp. + yrs Contract Roles & Responsibilities We are looking for a Genesys Omnichannel position in AMEX. We need the person to have atleast 8+ years of experience in Genesys Omnichannel, GAX and GAAP areas. Below are the responsibilities. Design and implement Omni Channel (Genesys Email and Chat) services and blended with Genesys Voice functionalities; Analyze the on-premises IVR applications of Mexico market and documented the call flows of various toll-free number entries and sub modules; Implement the IVR call flow applications and API interfaces on ConneX (GAAP) IVR system, completed testing, deployment and troubleshooting; Design and implement the VoiceID biometric functionalities and integrated with the UCID rules engine, completed testing, deployment and troubleshooting for UK and US markets; Work with the service providers and went through the design of the program infrastructure and required user stories, and complete test cases and troubleshooting for UK and US market. Competencies: Genesys Engage, CTI Genesys Please respond with Consultant's Full Name: Phone: Email: Expected Rate on C2C or W2: Total Experience: Visa Status: DOB(MM/DD): Linkedin: Current Location: Regards Shivam Singh Desk: 919-706-0119 [email protected] -- Keywords: materials management information technology wtwo Florida |
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| Sat Feb 17 03:13:00 UTC 2024 |