| Salesforce CPQ Administrator || Remote || USC/GC/GCEAD/H4 Only at Remote, Remote, USA |
| Email: [email protected] |
| MAX $50 /hour Job Title Salesforce CPQ Administrator End of April to begin, but continuous extensions after (first project is 20 weeks) and potential conversion down the road. Start date & Location Asap & fully remote Remote Return Post COVID Hours (Time Zone) 100% remote PAY RATE Position Notes The Salesforce Configure, Price, Quote (CPQ) Administrator will play a critical role in the Growth Operations department. Amwell is in the midst of re-designing and re-deploying Salesforce CPQ across all business units. Amwell will rely heavily on Salesforce CPQ to provide accurate and detailed customer business data to facilitate all downstream business processes in the quote to cash cycle. The quality of this data will be pivotal for the business to make effective decisions, both day-to-day and long-term. The Salesforce CPQ Administrator will be responsible for capturing business requirements from key stakeholders, building, enhancing, and maintaining Amwells CPQ infrastructure, as well as serve as frontline support for its end users. Specifically, the Salesforce CPQ Administrator will: Core Responsibilities: Design, develop and maintain Salesforce CPQ system solutions involving complex product bundles, pricing rules, approval rules, product rules, document templates, and all other out of box CPQ features in support of new requests and ongoing process improvements Continuously deliver CPQ business solutions while maintaining existing functionality in a complex Salesforce.com environment. Solutions consider both up and downstream impact Troubleshoot and resolve any system bugs, errors, etc. Provide prompt and customer-centric end user support within specified deadlines Partner with key stakeholders and end users to capture business requirements and ensure functionality meets the needs of the business Participate in Salesforce quote to cash projects from the initial discovery phase through the documentation and training phases, including coordinating and facilitating collaborative discussions with end users and key stakeholders Create and maintain system documentation and Salesforce policies/procedures Audit data to uncover data integrity issues and/or opportunities for process improvement Perform mass data imports, manual and/or automated data entry or clean-up as needed Maintain and enhance data structures using Salesforces recommended best practices Comfortable delivering demos to a wide variety of audiences, ensuring enhancements are clearly understood Understand all aspects of Amwells Salesforce CPQ configuration and technical/functional capabilities, including changes and potential system implications related to the Salesforce release upgrades Qualifications: Bachelors Degree 7 years of Salesforce CPQ administration experience an end user support role Experience working within a project management framework Effective interpersonal and written communication skills Ability to quickly adapt based on the shifting needs of the business Strong problem-solving skills Salesforce CPQ Specialist Certification is strongly preferred Previous experience working in a Scrum or Agile environment preferred Salesforce Certified Administrator is preferred -- Keywords: information technology |
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| Mon Feb 19 20:14:00 UTC 2024 |