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Onsite ServiceNow Admin USC, GC Only at Remote, Remote, USA
Email: [email protected]
MUST have Local Consultant Philadelphia

Client: Comcast

Title: ServiceNow Admin

Location: 3-4 days
onsite at Comcast Tower Centre City Philadelphia

Term: Through years end for now.

Visa: USC, GC

Interview: Likely two client rounds.

Need LinkedIn with Profile picture and 200-300
connection, SSN, DOB-4 page resume only

The
ServiceNow Administrator will be responsible for core system configuration.
Gathering and documenting user and process requirements. Developing workflow
customizations and supporting the Service Transformation teams. Work will
encompass configuration of service portals and configuration and support of GRC
and Security Operations-related processes.

Common
tasks will include:

Administer
ServiceNow.

Configure
Application UI.

Configure
Workflow.

Customize
ServiceNow applications.

Facilitate
rollout of new applications and modules.

Facilitate
onboarding of new clients on the ServiceNow platform.

Collaborate
effectively with other ServiceNow administrators to develop global solutions.

Handle
general updates and configuration changes/requests.

Identify
system deficiencies and recommend solutions.

Adhere
to ServiceNow development standards.

Ensure
the latest release of ServiceNow application is implemented in a timely manner
with minimal or no disruption to IT operations.

Maintenance
and continuous improvement of the processes, standards, policies, working
methods, and tools.

Ensure
appropriate tools and processes are in place to have a development/production
environment that is reliable and reproducible.

Ensure
tool configuration consistency across development, stage, testing and
production environments.

Participate
in ongoing production support and end user support..

Selected
candidate must understand ServiceNow functionality and how ITIL processes can
be implemented in ServiceNow. This includes, but is not limited to, Incident
Management, Change Management, Asset Management, CMDB Management, and Problem
Management.

Required

3-5
years of ServiceNow Administration and/or Development

Expertise
in GRC, Vulnerability Remediation, or Configuration Compliance practices.

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Keywords: user interface information technology green card
[email protected]
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Mon Feb 19 20:49:00 UTC 2024

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