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100% Remote: Mainframe Technical Support With Cloud - Night Shift at Remote, Remote, USA
Email: [email protected]
From:

Prashant Yadav,

Itecs

[email protected]

Reply to:   [email protected]

Position: Mainframe Technical Support With Cloud

Location: 
Reston, VA (100% Remote (Night Shift))

Job Description :

Hiring Manager Notes:

Need strong skills to troubleshoot the Operational issues in Mid-Tier / Java technologies.

Tier 1 technical support role. Handling all alerts. Monitoring the system.

Needs to have good com skills and customer support skills and they will be receiving calls from customers.

Needs to have worked in development. Be able to identify and troubleshoot issues.

Team is split into different shifts. Covered 24/7 365 days. This person will start work at 6pm / Sun - Wed and Wed - Sat.

Could be working 8 or 10 hour days working 4 or 5 days a week for 40 hours per week

The team is mainframe support oriented. But not required. Mostly identify and escalate. Just a strong general technologist.

But mainframe support exp is nice to have (basically required). Will just need to follow the run book.

Preferred Qualifications:

Knowledge, Skills and Abilities (KSAs)

Ability to communicate technical requirements to all levels of expertise., Advanced

Proficient in establishing and maintaining good working relationships., Advanced

Knowledge and understanding of software development life cycle (SDLC)., Advanced

Proficient with integrating complex and/or existing systems., Advanced

Knowledge of programming languages (e.g. JavaScript, C, Python, etc.)., Advanced

Knowledge of cloud technologies (e.g. AWS, Azure), Proficient

Knowledge of database technologies (e.g. cloud, SQL, Oracle, Mongo DB, PostgreSQL, etc.), Advanced

Fundamental knowledge of software engineers best practices, agile methodologies,
CI/CD pipelines, Advanced

Knowledge of test-first practices including Test-Driven Development (TDD) for unit tests and Behavior-Driven Development (BDD) for automated acceptance tests, Advanced

Strong experience with Deployment/Continuous Integration/ Continuous Testing/ Continuous Delivery processes and tools and have expertise in CI/CD tools and framework,

Advanced

Knowledge of Code quality and promotion practices, Advanced

E-Mail Is The Best Way To Reach Me .

Thanks N' Regards,

Prashant Yadav

IT & EBusiness Consulting Services Inc

Fax: 866 977 7575

[email protected]
 https://itecsus.com/

https://www.linkedin.com/in/yadav-itecsus-b9551822b/

Note:

HEADPHONES, AIRPODS, EARPODS etc, will not be allowed during interview, kindly attend the interview using Laptop's microphone only.

Keywords: cprogramm continuous integration continuous deployment database information technology Virginia
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Tue Feb 20 00:55:00 UTC 2024

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Location: Reston, Virginia