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AWS Connect Developer at Woodlawn, Maryland, USA
Email: [email protected]
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vivek,

vyzeinc

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Job Description -

Title: AWS Connect Developer

Location: Woodlawn, MD - 2 Days Onsite Required

Duration: 6+ Months

MOI: Video

Position Description:
Design, develop and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations required to support client processes
Provide recommendations for enhancing existing operations and provide recommendations for new updates or modifications
Support and enhance existing processes based on new requirements or upgrades
Facilitate requirements gathering, review and document requirements
Design and develop solutions within the ServiceNow environment

Basic Qualifications:

Bachelor's Degree in Computer Science, Mathematics, Engineering, or a related field

7 years of experience working with large enterprise framework

7 years of hands-on experience working with AWS Cloud platform

3 years of hands-on experience working with Amazon Connect  

3 years of experience using Node.js, Python or Java for development

3 years of experience in designing call routing & messaging

Excellent interpersonal and communication skills

Must be able to obtain and maintain a Public Trust. Contract requirement. 

FACTORS TO HELP YOU SHINE (Required Skills):

Solid AWS Cloud and AWS Connect Developer experience

Extensive experience and knowledge with IVR, Automatic Call Distribution (ACD), Skill-Based Routing, Live Chat

Experience with process flow documentation creation.

Strong verbal and written communication skills. 

HOW TO STAND OUT FROM THE CROWD (Desired Skills):

Adept at working independently, but also in a team environment

Demonstrated experience delivering technology solutions in a fast-paced, deadline driven enterprise environment

Excellent understanding of change management, testing requirements, techniques, and tools to ensure high availability of systems

Prior Federal government experience

Self-starter, highly motivated individual who adapts to a dynamic work environment

Strong attention to detail with an ability to operate effectively across multiple priorities

Education:

Bachelor's Degree in Computer Science, Mathematics, Engineering, or a related field with 7+ years of experience

Must be able to obtain and maintain a Public Trust. Contract requirement. 

Key Required Skills: 

AWS Cloud Architect and Administration, AWS Connect Architect and Developer Experience, Working knowledge of WebRTC & SIP

Keywords: javascript Maryland
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Tue Feb 20 04:26:00 UTC 2024

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Location: Woodlawn, Maryland