| Network Security and Voice Architect II 100% Remote at Remote, Remote, USA |
| Email: [email protected] |
| Passport Number is Mandatory Hi, Greetings From Ampstek !! We are a Global staffing firm and we are Tier 1 vendor for all requirements and we can close positions immediately. Please review our job opening below and kindly send us the updated resume ASAP along with the details of consultants; Please add [email protected] in your distribution list Role :: Network Security and Voice Architect Location :: 100% Remote Type :: Contract Duration :: 24 months Job Description The job holder will be qualified as Bachelor of Engineering (Computer) or equivalent. The ideal candidate for this role will have good leadership skills, with appropriate technical expertise. Experience of at least 10 years within Telecommunication having worked on Contact Centre Technologies Experience in Financial industry would be preferred. Experience of at least 3 years in Voice Biometrics technologies (including Nuance) is requirement for this role. Familiar with Genesys Architecture and Integration of various / multiple channels into Genesys Stability and scalability, enhancements, improvements Extensive experience of NGT and associated ecosystems including SBC, SIP, networking & voice Partner with senior business stakeholders, CC heads and other architects within CLIENT to come up work a common workable solution. Cloud experience in GCP, AWS and Azure. Interoperable integration with Genesys and contact centre solutions. Good understanding of networking topologies and their associated interconnectivity with the LAN/WAN infrastructure, Contact Centre infrastructure. Vendor communication/relationship. Experience on Genesys, Nuance, Cisco etc. Be part of a team that performs sustainable continuous improvement, identifying and removing organisational barriers affecting the team, processes and products owned. Maintain an agile mind-set by adopting the practices and processes identified as being required for our domain, leveraging agile delivery methods, associated frameworks (e.g., Lean) and Bank tools (e.g., JIRA) to do this Platform: Genesys 8.x/9.x and above Design, implementation, and support of Genesys Cloud solutions, including the migration of Genesys on-premises to cloud. Genesys on prem to cloud migration experience required. Work with business stakeholders to understand requirements and develop solutions. Integrate Genesys Cloud with other systems and applications. Maintain and support Genesys Cloud solutions. Stay up to date on Genesys Cloud technologies and best practices. Implement network security. Conducting discovery sessions to understand the current process. Preparing design documents basis discovery outcome sand finalise the delivery scope. Walkthrough of delivery scope to the development team and getting it implemented. Conducting train, the trainers program. Managing and helping the development team. Preparing project plan, action trackers and ensure timelines are met. Implement SBC solution across HUBs including Oracle SBC. Install, Configure, test SBC across regions Support all SIP entities (Genesys, Cloud, etc.). DevOps experience. Thanks, and Regards Aatmesh Kumar | Technical Recruiter Email: [email protected] Desk: +1 6093602638 See what's happening on our social sites Organization Name | 103 Carnegie Center Drive, , Suite 300, , Princeton, NJ 08540 Update Profile | Constant Contact Data Notice Sent by [email protected] powered by Try email marketing for free today! Keywords: information technology New Jersey |
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| Tue Feb 20 22:29:00 UTC 2024 |