Closable Platform Engineer Lead Role Remote work at Remote, Remote, USA |
Email: [email protected] |
From: saurav kumar, applabsystems [email protected] Reply to: [email protected] Job Title: Platform Area Technology Leader (PATL) Location: Florida || Remote work Duration :- 12+ months Job Description: - who can perform multiple activities with multiple contractors - with experience implementing using confluence, jira, and other standard toolsets - who has designed or managed the implementation of LivePerson, Sprinklr, Virtual Agents & Chatbots, and Event Driven API/Webhook Workflows - with experience using GCP & AWS in general, EKS, Lambdas, Session Management, Postman, programmed in Python, JavaScript, and understand WebDev - with exposure on all sync/async conversational channels such as Email, SMS, RCS, ABC, X (Twitter), YouTube, GBM (Google), WeChat, WhatsAppp, Social, Web, AppChat - with architecture experience in an Enterprise IT - understand KPIs and business drivers within Customer Care / Contact Centers - who understands SLDC, Agile, SAF, and product delivery life cycles - who can run requirement gathering, discovery, and map business requirements to technical needs - who has a good understanding of session management, interop testing, and databases/datastores - who can work with both product owners, developers, and business leaders - with experience developing supporting innovation and brainstorming ideation - with advanced understanding of AI/ML & Gen AI - with documented experience with CCAI or Lex and Cisco Webex IMI Thanks and Regards Saurav Kumar APPLAB Systems Keywords: artificial intelligence machine learning information technology |
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Wed Feb 21 00:35:00 UTC 2024 |