| Administrator at Remote, Remote, USA |
| Email: [email protected] |
| From: raj kumar, NITYA Software Solutions Inc [email protected] Reply to: [email protected] Hi, I hope you are doing well. I am Raj from NITYA Software Solutions Inc. I've included below the job description, please let me know if you are interested, and reply with one updated resume, which I've expected. Role: Administrator Manage and deliver cloud transformations/enhancements from the early planning phase through successful deployment of above mentioned technologies Assess the current state of clients cloud infrastructure, develop strategies and implement the controls as agreed with client for the overall roadmap. Implement & configure the above mentioned controls & also devise strategies for regular enhancements of the controls. (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases Thank you, Rajkumar EMAIL ID:[email protected] NITYA Software Solutions Inc. Keywords: access management Idaho |
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| Wed Feb 21 14:32:00 UTC 2024 |