| ServiceNow ITOM Event Management Product Architect :: (Onsite) Downtown,Chicago- IL at Chicago, Illinois, USA |
| Email: [email protected] |
| From: Sweety, Source InfoTech Inc [email protected] Reply to: [email protected] Hi, Hope you all are doing great, Please check the given below Job description, Position: ServiceNow ITOM Event Management Product Architect Location: Downtown Chicago-Based MOI: Video Visa: USC and GC Healthcare Domain Key Areas of Responsibility: Responsible for leading ideation, technical development, and launch of new infrastructure products for their assigned products. Responsible for developing infrastructure architecture roadmap and alignment with enterprise architecture. Accountable for assisting in the development of preliminary product business case(s) aligned to required business capabilities, long term architecture direction, & customer demand. Responsible for supporting the infrastructure product manager in establishing a shared vision with IT portfolio and devops stakeholders by building consensus on priorities and product design. Responsible for supporting platform services, advanced integration or analytics. Responsible for overseeing and implementing event processing rules, event transforms, event automation, event auto assignments, event views, event integration activities, enterprise adoption strategies of ServiceNow Event Management, and show casing strategy to other teams and leadership. Expectation of interfacing with mgmt, assisting with strategy, roadmaps, and designing new functional expansions of the respective tool platforms. Key Desired Skills, Experience and Knowledge: Bachelors degree and 8 years in Information Technology or relevant experience OR Technical Certification and/or College Courses and 9 year of Information Technology experience OR 10 years of Information Technology experience. Predictive Analytics and Infrastructure Automation. Experience with Infrastructure Operations. Experience with solutions to enable Operations Management, ITILv3 . Experience with Call Center Technologies, (e.g., IVR, ACD, CTI, Call Recording, Call Management, Call Routing). Experience with Connected Workforce, (e.g., Collaboration Technologies, O365, Lotus Notes). Experience with Workforce Devices, (e.g., Mobile devices (laptops, tablets, handheld) and Desktop as a Service/VDI Technologies). Experience with Platform Services, (e.g., Server, OS, Virtualization, and Container technologies, and SDDC). Experience with Advanced Integration, (e.g., Web Server (Apache, IIS, and other HTTP Servers). Experience with DBMS and Analytics, (e.g., DB/2, SQLServer, Oracle, Teradata, Hadoop). Knowledge of Infrastructure Operations. Solutions to enable Operations Management, ITILv3. Experience with system and technology integration. Ability to simplify & standardize complex concepts / processes. Customer relationship management. Understanding of business priorities (e.g., vision), trends (e.g., industry knowledge) and markets (e.g., existing/ planned) Ability to understand and support strategic vision. Thanks, Sweety IT Recruiter Source InfoTech Inc., Email: [email protected] Disclaimer: If you are not interested in receiving our e-mails then please reply with a "REMOVE" in the subject line at [email protected] for automatic removal. And mention all the e-mail addresses to be removed with any e-mail addresses, which might be diverting the e-mails to you. We are sorry for the inconvenience Keywords: database information technology green card |
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| Wed Feb 21 20:14:00 UTC 2024 |