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SNOW leader - Santa Clara, CA (Onsite) - Contract at Santa Clara, California, USA
Email: [email protected]
From:

Vijay Chepyala,

Talent groups

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Position: SNOW leader

Location:- Santa Clara, CA  (Onsite)

Duration:-  Contract

Top Skills' Details

Ability to lead and own ServiceNow for global enterprise.

Dynamic Thought & People Leadership Skills... confident in the ability to build awareness and generate "buy-in" with executives across other business units.

15+ years of experience in Information Systems and Technology including an understanding of Service and Business Processes

Secondary Skills - Nice to Have

Design

Workflow

cloud

service desk.

service management.

Job Description

Experience influencing stakeholders across the organization.

Experience with large companies 7000+ emp

Experience working in a multicultural, international organization.

Excellent written/verbal communication and presentation skills

Strong organizational, consultative, and conflict-resolution skills

Good analytical skills, details oriented, ability to effectively listen to and resolve customer issues.

Good business acumen, ability to understand end-to-end business processes and work in a global environment.

Solid teamwork and interpersonal skills to work well on cross-functional teams and at all levels of an organization.

Relevance competency certification and education

Additional Skills & Qualifications

Drive the service and cloud platform vision across IT and the business.

Manage and analyze business requirements/processes and define the right solutions.

Evaluate system integration considerations to determine appropriate technology solutions.

Design, configure/code, test, and document solutions based on user/business requirements.

Ensure the SNOW platform is highly available, up to date, and with high data quality.

Continuously seeks ways to improve customer experience and user experience from the SNOW platform.

Explore ways to expand and integrate the SNOW platform for new services.

Integrate/maintain robust operation and project management processes.

Follow up with stakeholders as needed.

Employee Value Proposition (EVP)

Highly influential role aligned to a massive global instance of ServiceNow, a company fully invested in continuing the growth & utilization of the platform, and backing to create, design, build, implement, and lead the worlds premier Service Management suite.

Keywords: information technology California
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Wed Feb 21 21:39:00 UTC 2024

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Location: Santa Clara, California