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Trying to reach you regarding SAP Service Delivery Lead at Raleigh, North Carolina, USA
Email: [email protected]
Hello, 

Im a Technical Recruiter with Yochana Solutions Inc., a national IT staffing solutions provider delivering value to leading companies across the U.S   

I'm currently staffing for
SAP Service Delivery Lead. Below you will find the job description, if you are qualified
and interested please send me your Updated Word Document Resume. 

My apologies if this position is not an ideal fit, we'll keep you in mind for other suitable positions and referrals would be appreciated.  

Thank you in advance 

Role:

SAP Service Delivery Lead

Location:- Raleigh, NC (Day 1 onsite)

Duration: Contract 

Note: We need candidates who are currently working as Delivery Lead/ Manager in Support projects and should we well versed with support activities.

JOB Description:

           Effectively combines the roles of a portfolio manager (identifying and prioritizing Premium Engagement Services with customers), and service delivery manager (ensuring Premium Engagement
Services are delivered as contracted).

           10+ Years of SAP Service Delivery Lead/Manager experience, responsible for owning both the management and delivery of SAP services to customers in adherence with contractually agreed SLAs

           End to end management of the SAP Service management function (Service Management, Incident Management, Change Management, Problem Management)

           Experience within ITIL environments and well versed with AMS projects.

           Experience in SAP RUN and Agile delivery methodology.

           Experience of having worked in an onshore-offshore model, team building and developing the SAP support team,

           Commercial awareness and managing and improving complex contracts.

           Previous experience of working as an SAP Functional (SAP SCM) is mandatory.

           Excellent written and spoken communication skills, strong business acumen and presentation skills, ability to think freely and innovatively, strong cultural awareness, respect, diplomacy, and professionalism.

           Ability to build trust-based relationships and strong networks in customer IT/Business and SAP Ecosystem

           Proven problem-solving skills and strong work ethic are required.

Thanks and regards

Narasimha

Senior Resource Specialist

Yochana

23000 Commerce Dr., Farmington hills, MI-48335

Email:- [email protected]

Linkedin:- https://www.linkedin.com/in/narasimha-nandu-0385021a6/

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Keywords: information technology Michigan North Carolina
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Wed Feb 21 22:12:00 UTC 2024

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Location: Raleigh, North Carolina