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Full stack Linux Systems & Application Support Engineer at Tampa, Florida, USA
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Ryan,

nitya software

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Full stack Linux Systems & Application Support Engineer

Location: Tampa FL Hybrid

Manager Notes: Manager: Nilesh Patel

Candidates must have onboarding of applications experience!!!!!

Must have strong communication skills to speak with clients and figure out their "pain points"

Be able to troubleshoot on the fly.

Five or more years of experience as a Full stack Linux Systems & Application Support Engineer

 
Strong Knowledge of Unix/Linux based systems,
 and experience troubleshooting applications running on these systems

Ability to apply a systematic approach to solve problems with a sense of ownership and focus

Effective communication skills with the ability to articulate technical details to different audience

 
Strong Experience with application onboarding - capturing requirements, understanding data sources, application relationships, manage meetings, training, etc

Hands on Scripting & Programming in Python, bash, Ansible, YAML, etc.

Understanding of data parsing and regex syntax etc.

Develop new processes to prevent problem recurrence and automated recoveries & Mentor staff to replace manual processes with automation

Contribute to team design discussions with detailed technical information.

Identify strategic/tactical solutions and provides risk assessments and recommendations.

 
Good knowledge with Tomcat, MySQL/Percona support and SQL queries, RHEL, RabbitMQ, Elasticsearch, Logstash, Kibana, nginx, haproxy

CI/CD - Deployment pipeline experience (GIT, Jenkins, Ansible or equivalent technologies)

Understanding of HA design, cross-site replication, local and global load balancers, etc

Experience with Security Hardening & Vulnerability/Compliance, OS patching

Strong knowledge of performance monitoring, metrics, capacity planning, and management

 
Familiarity with Splunk, HP OMi/Infrastructure agents, APM/New Relic, Elastic Agent, Catchpoint, syslog events, SNMP events, Zabbix, ServiceNow, etc

Strong skills in creating documentation - engineering runbooks, support procedures, user onboarding and support documentation

 
Familiarity with Confluence and JIRA, LLM, Gen AI etc.

Data ingestion & enrichment from various sources, webhooks, and REST APIs with JSON/XML payloads & testing POSTMAN etc.

Hands on experience Elastic to monitor and manage critical applications and infrastructure

Influencing other teams and engineering groups in adopting AIOPS best practices.

Troubleshooting problems, involving the appropriate resources and driving resolution of issues with a focus on minimizing impact to our customers.

Understanding of CMDB and asset relationships, topology maps, and alert enrichment

Develop new processes to prevent problem recurrence and automated recoveries

Strong data analytics and centralized reporting (ex. Grafana dashboard integration)

Keywords: continuous integration continuous deployment artificial intelligence hewlett packard Florida
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Wed Feb 21 23:33:00 UTC 2024

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Location: Tampa, Florida