| Tried reaching you.......Mainframe Technical Support with Cloud - 100 % Remote (Night Shift) at Remote, Remote, USA |
| Email: [email protected] |
| From: Pam, ITECS [email protected] Reply to: [email protected] Position: Mainframe Technical Support with Cloud Location: Reston, VA . 100% REMOTE (Night Shift) Job Description : Hiring Manager Notes: Need strong skills to troubleshoot the Operational issues in Mid-Tier / Java technologies. Tier 1 technical support role. Handling all alerts. Monitoring the system. Needs to have good comm skills and customer support skills and they will be receiving calls from customers. Needs to have worked in development. Be able to identify and troubleshoot issues. Team is split into different shifts. Covered 24/7 365 days. This person will start work at 6pm / Sun - Wed and Wed - Sat. Could be working 8 or 10 hour days working 4 or 5 days a week for 40 hours per week The team is mainframe support oriented. But not required. Mostly identify and escalate. Just a strong general technologist. But mainframe support exp is nice to have (basically required). Will just need to follow the run book. ------------------------ Preferred Qualifications: Knowledge, Skills and Abilities (KSAs) Ability to communicate technical requirements to all levels of expertise., Advanced Proficient in establishing and maintaining good working relationships., Advanced Knowledge and understanding of software development life cycle (SDLC)., Advanced Proficient with integrating complex and/or existing systems., Advanced Knowledge of programming languages (e.g. JavaScript, C, Python, etc.)., Advanced Knowledge of cloud technologies (e.g. AWS, Azure), Proficient Knowledge of database technologies (e.g. cloud, SQL, Oracle, Mongo DB, PostgreSQL, etc.), Advanced Fundamental knowledge of software engineers best practices, agile methodologies, CI/CD pipelines, Advanced Knowledge of test-first practices including Test-Driven Development (TDD) for unit tests and Behavior-Driven Development (BDD) for automated acceptance tests, Advanced Strong experience with Deployment/Continuous Integration/ Continuous Testing/ Continuous Delivery processes and tools and have expertise in CI/CD tools and framework, Advanced Knowledge of Code quality and promotion practices, Advanced ESSENTIAL FUNCTIONS: 25% Perform technical detail design, coding, testing of applications. Serves as subject matter expert for both customer and internal discussions related to maintaining and enhancing existing software systems. Develop and/or analyze interface design documentation. Comply with hardware and software systems standards and procedures. Deliver large systems for tens of thousands of users. Comply with code quality, migration and dev/ops standards and policies 25% Performs software analysis, including requirements and uses case development and design. Implements and documents source code to design specifications. Performs software testing including developing and running automated unit tests, drafting, and executing structured automated test cases. Compile, assess, and report data results from software testing and analysis. 25% Develops software solutions for enterprise environments and other technologies. Analyzes and implements functional and non-functional (e.g. performance, availability) requirements and designs, implements, and tests software. Performs operations & maintenance (O&M) of existing systems. Identifies areas for improvement and streamlining. Demonstrated experience with front-end and back-end programing and integration frameworks and tools. Assist in the estimation of development of application features 25% Provides direct technical support for high level, high visibility and critical trouble calls for supported applications. Works with cross functional teams to develop highly reliable software that runs at scale. Provides recommendations to infuse new technology. Extend open-source libraries and systems as necessary to meet the needs of the team. Play a crucial role in product scoping and roadmap / architecture discussions. Continually evaluate emerging technologies to identify opportunities, trends, and best practices. Mentoring of junior software engineers Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Experience: 5 years experience with software development, basic coding and compilation, software architecture/design, user requirements definition and software specification development. The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs. Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging. Full Name Contact Phone No. Skype ID Linkdin ID Current Location Relocation Availability Rate $_____/-Hrly-C2C Visa Status Communication Skills out of 10 Last Four Digit of Social Validity of Visa DOB Education/University Year of Graduation REFERENCES FROM YOUR CURRENT OR PREVIOUS EMPLOYER: Reference #1 Name: Job Title: Company: Phone: E-mail: Reference #2 Name: Job Title: Company: Phone: E-mail: Thanks N' Regards, PAM IT & EBusiness Consulting Services Inc. Ph: (516) 515-7931 Fax: 866 515 6599 Email: [email protected] Linkedin: https://www.linkedin.com/in/pam-itecs-b5758ab2/ Note: HEADPHONES, AIRPODS, EARPODS etc, will not be allowed during interview, kindly attend the interview using Laptop's microphone only. Keywords: cprogramm continuous integration continuous deployment database information technology Idaho Virginia |
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| Wed Feb 21 23:56:00 UTC 2024 |