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Network Support Engineer : Austin, TX - ONSITE at Austin, Texas, USA
Email: [email protected]
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Position: Network Support Engineer

Contract Duration: 12+ months

Location: Onsite, Austin, TX

WA: USC Only

Requirements

For the services in scope (LAN/WLAN):

       Experience in the architecture, migration,
integration planning and Day 2 support aspects of large, complex LAN, WLAN and
Campus environments.  

       Experience in the planning, design, deployment and
support of LAN/WAN/ and IP architectures.  Extensive experience with Data
Center Core & Edge Routing and Switching platforms for LAN/WAN/MAN
environments Cisco/Nexus; Juniper, Arista, design, implementation,
maintenance & troubleshooting, Routing protocols OSPF, BGP, RIP

       Networking: Data Center and Network Service
Platform Experience F5, InfoBlox, ACI, Extensive experience with TCP/IP
design, subnetting, troubleshooting

       Layer 2 Network Experience: Spanning Tree, VLANs,
802.1Q

       Wireless & Remote Access:  Experience
with Wireless technologies in corporate environments, Remote Access
technologies VPN, SSL

       Familiar with network services including network
elements such as load balancers, DHCP, DNS, SSH, SNMP.  

       Collect and document requirements by specifying
the needed functionality, all the non-functional requirements and all
dependencies (e.g. cabling, construction or power needed)

       Resolving service-impacting events/incidents.

       Escalating incidents to Operations
Management/Directors.

       Monitor ongoing operations and IT service
infrastructure performance with applications set to anticipate IT service
problems.

       Perform IT service problem isolation and
determination.

       Respond to problems that are escalated by Service
Desk Tier 1 and Tier 2 Engineers.

       Initiate corrective action within scope of
knowledge and authority.

       Assist with network troubleshooting.

       Implement network bypass/recovery/backup
procedures as required.

       Maintain knowledge of technology used, as well as
new technologies that may be used in the future.

       Create criteria for acceptance of IT services and/or
managed elements, for proactive monitoring and management.

       Acceptance/ coordination of new IT services and/or
managed elements in the IT infrastructure.

       Use network diagnostic tools.

       Use and provide input to database(s) for problem
and inventory control.

       Perform testing and maintenance activities as
required.

       Serve as the customer interface for scheduling
network changes, and the coordination of the Change Management process with the
customer.

       Share knowledge obtained and learn from others as
part of a natural team across architecture, portfolio, design, network
engineers, operations and service management, amongst others.

Qualifications

Technical MANDATORY:

       Typical Years of Experience: 10-15 - leading and
executing Campus Support, project delivery, IT operations, or IT consultancy
assignments to design, develop, deliver and support viable network solutions,
preferably in Corporate or similar industry preferred.

       A high degree of technical network knowledge on
traditional (IP) networks and systems as well as IT solutions such as LAN, WAN,
WLAN, traditional route/switch, routing protocols, DNS, DHCP, Netskope, ISE,
VLANs, VRFs, etc.

       Minimum Education or Certification: Bachelors
Degree in Electrical Engineering, Computer Science, Telecommunications or
equivalent work experience

       Must have support and deployment expertise in:
LAN, Cisco WLAN, NetSkope, NetBox

       Mastering the OSI Model, TCP/IP protocol suite (IP,
ARP, ICMP, TCP, UDP, SMTP, FTP, TFTP)

       Mastering of Layer-2 Switching, VLANs and
Access-list

       Mastering Wi-Fi, authentication, security
technologies, Internet, SDWAN, MPLS and Voice over IP (VoIP)

       Cisco WiFi design, implementation, troubleshooting
and support skills

       Mastering IP addressing and subnetting and routing
concepts

       Switches: Full configuration and VLAN setup on
Cisco switches

       Consistently delivered results in a matrix, global
virtualized organization

       Excellent communication skills, verbal and written

Thanks & Regards,

Akanksha Done

Ph: 9015043481

Agile Enterprise Solutions Inc.

7460 Warren Pkwy,Suite 100, Frisco, TX
75034.

Email:  [email protected]  
Website: www.aesincus.com   

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Keywords: information technology ffive Texas Washington Wisconsin
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Thu Feb 22 21:50:00 UTC 2024

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Location: Austin, Texas