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Remote Position || Application Support Analyst III @ Austin ,TX (Candidate from TX only) at Austin, Texas, USA
Email: [email protected]
Direct client position

Position: Application Support
Analyst
(Remote)

Duration: 4 months

Location: Austin ,TX

Client: State of Texas

Department: Department of Health and Human Services Commission

Job Description

Skills Required

Minimum 5 years of experience in Strong ITSM Remedy Ticketing System Experience.

Minimum 5 years of experience in Strong Database query languages (SQL, PL/SQL) experience.

Minimum 5 years of experience with CLASS, CLASSMate and/or Public and Provider and interfaces with the DFPS IMPACT application.

Minimum 5 years of experience in Effectively communicate with non-technical audience to understand business needs and explain complex systems and technical topics in clear and concise manner.

Minimum 5 years of experience in  
Skilled in performing tier 2/3 support.

Minimum 5 years of experience in
 Strong verbal and written skills in communicating with peers and different levels of users.

Minimum 5 years of experience in
 Skilled documenting processes.

Minimum 5 years of experience in
 Strong skills assisting with unit testing.

Minimum 4 years of experience in
 Skilled in performing remote support trough diagnostic techniques and pertinent information gathering.

Minimum 2 years of
experience working on projects utilizing agile project management methodologies.

Minimum 2 years of
experience with Health and Human services or Child Care Licensing.

Minimum 2 years of
experience in Knowledge of Jira Service Management.

Thanks,

PRATIK DESHMUKH

TECHNICAL RECRUITER

Mail:
 [email protected], www.technixonline.com

Direct: 480-389-2903

Phoenix, AZ, 85050

Technix LLC
|
Phoenix, AZ
,

phoenix, AZ 85050

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Location: Austin, Texas