HIRING NOW::ServiceNow Administrator::TX(F2F) at Irving, Texas, USA |
Email: [email protected] |
From: Sam, Vyze Inc [email protected] Reply to: [email protected] JOB TITLE : ServiceNow Administrator Location: Irving, TX (Hybrid) Duration: 12+ Visa: USC/GC LinkedIn, DL, and Visa is Must MUST HAVE: Description: ServiceNow Configuration: Customize and configure the ServiceNow platform to meet the specific needs of the organization. This includes designing and implementing various modules, workflows, forms, and business rules. Incident and Problem Management: Oversee the incident and problem management processes within ServiceNow, ensuring that incidents are addressed and problems are resolved efficiently. Change Management: Manage the change management process within ServiceNow, ensuring that all changes are documented, tested, and implemented with minimal disruption to the organization's IT services. User Support and Training: Provide support to end-users and train them on how to use the ServiceNow platform effectively. Address user inquiries and issues in a timely manner. Integration and Automation: Collaborate with other teams to integrate ServiceNow with other systems and tools. Implement automation solutions to streamline various business processes. Reporting and Analytics: Create and maintain reports and dashboards to monitor the performance and utilization of ServiceNow, allowing for data-driven decision-making. Security and Access Control: Ensure the security and access control measures are in place, managing user roles, permissions, and data protection within the platform. Upgrades and Patch Management: Plan and execute ServiceNow platform upgrades and apply patches as needed to keep the system up-to-date and secure. Requirements: ServiceNow Experience: A minimum of 5 years of hands-on experience as a ServiceNow Administrator. ServiceNow Certification: Possession of ServiceNow certifications, such as Certified System Administrator (CSA) or Certified Implementation Specialist (CIS), is required. Technical Skills: Proficiency in ServiceNow administration, including knowledge of ServiceNow scripting, workflow automation, and service catalog management. Understanding of ITIL principles is a plus. Functional knowledge :- Someone with Telecom experience will be preferred In Person is must, locals are only required here. Strictly Only locals please Keywords: information technology green card Texas |
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Fri Feb 23 21:51:00 UTC 2024 |