| SeniorServiceNow Admin at Irving, Texas, USA |
| Email: [email protected] |
| From: jyothi, NCS [email protected] Reply to: [email protected] Hi, Hope youre doing great today, This is Jyothi from National Computer Systems Inc. Role : Senior ServiceNow Admin Location : Irving, TX Hybrid onsite Duration: Long Term Contract Responsibilities: Configuration of the ServiceNow system including creating workflows. Load, normalize and maintain consistent data between ServiceNow and other systems. Ensure integrations between SNOW and other systems are implemented correctly. Perform system and integration testing with sample and live data. Monitor health, usage and overall compliance of the platform. Manage and resolve incidents against ServiceNow applications. Perform routine maintenance (performance monitoring, error identification and remediation). Leads ServiceNow upgrade planning and execution. Manage Instance Security, User/Group Access/Access Control Lists. Ensure entries for Configuration Management Database are complete and accurate. Provide support for SNOW user community globally. Create and maintain training materials and provide functional training and support for SNOW users. Maintain documentation of configurations and changes. Responsible for access control, security, minor enhancements such as form or workflow editing, and UAT/Regression testing of any development. Requirements: At least 3-4 years of hands on experience on ServiceNow. Experience in ITSM - Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog. Excellent communication skills. Willingness to learn and adopt new technologies. Good communication and presentation skills, Client handling. Understanding of Service-Now Logs for troubleshooting & adhere Service-Now best practices. ServiceNow Certified System Administrator. Keywords: Texas |
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| Mon Feb 26 19:08:00 UTC 2024 |