| Lead Network Engineer at Remote, Remote, USA |
| Email: [email protected] |
| From: Ashwini Rathod, Propelsys [email protected] Reply to: [email protected] Hello Hope you are doing well Role: Network lead.Site Lead/Engineer Location - Jersey City central. Monday to Friday : Work from Office Full time ONLY Job Description Providing day-to-day support to end users for hardware and software issues. Assisting senior management users in day-to-day IT support operations. Offering hands-and-feet support for remote teams. Coordinating with local service providers for internet, MPLS, and IT asset upkeep. Maintaining records and tracking assets on the system for allocation/deallocation and stock. Providing audio-video support for meetings. Demonstrating excellent understanding of DHCP, DNS, IP Address, Authentication on corporate active directory, wireless and wired office printers. Managing all security component compliances on end-user systems. Handling Windows security patches on end-user systems using patch management tools. Collecting evidence from systems as per audit requirements. Managing backups and restoring backup data on an as-needed basis. Coordinating with other teams to configure/troubleshoot servers and network devices. Collaborating with vendors to address hardware-related issues. Implementing incident management, service request management, change management, and problem management processes. Proficient in end-user support for Apple products such as MacBook, iPads, and iPhones. Ensuring compliance with all security hardening and vulnerability management requirements. Skill Requirements : Excellent communication skills in English Knowledge in Cisco IT networking, Poly Devices & Apple products Preferred is any of certification CCNA/ITIL/MCP. Should have knowledge in ITIL processes. Experience : 5 to 7 Years Education : Graduate in any stream Keywords: information technology |
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| Mon Feb 26 21:35:00 UTC 2024 |