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Job Opening for Salesforce Technical Architect (Service Cloud) at Hartford, CT at Hartford, Connecticut, USA
Email: [email protected]
From:

Harish Aitha,

Softcom Systems Inc

[email protected]

Reply to:   [email protected]

Hi
 ,

We are looking for Salesforce Technical Architect (Service Cloud) at Hartford, CT with our client. If you are available and interested, then please reply to me with your updated resume. 

Please give me a call back at Desk: 609-333-9000 Ext: 96

Role:  Salesforce Technical Architect (Service Cloud)

Location:  Hartford, CT

Experience: 15-18 Years

Technical Skills: (Primary)

Provide subject matter expertise on the Salesforce platform (including but not limited to Service Cloud, Experience Cloud) to ensure that the solution adheres to the leading practices of usability, performance, maintenance, scalability and reusability; educate business and technical team members on Salesforce best practices and challenge the team on when and why to configure vs. customize.

Establish and advise on the Salesforce best practices for agile delivery, governance, and DevOps for the business unit roles & responsibilities, feature & story refinement, development, test process, environment management, code review, etc.Monitor team operations and recommend changes to the methods and tools.

Establish process/s to support the work with the DE team to enable feature development across the platform and enterprise.

Work with stakeholders on the value-driven business vision and help create an implementation roadmap based on realistic expectations. Advise on prioritization, platform enablement, and capacity management. Work with the team on risks and mitigation plans.

Insurance domain knowledge

Soft skills:

Provides thought leadership for matching technology with business concepts.

Strong communication skills both written and verbal, ability to tailor message to different audiences and influence in a matrixed environment.

Ability to direct team in achievement of team objectives.

Pushes back in a professional manner when things do not make sense or there is a better way to accomplish the objectives (by bringing in best practices from the industry)

Thanks & Regards,

Harish Aitha

Talent Acquisation Specialist

Desk:

609-333-9000 Ext: 96

Email

:

[email protected]

Website

:

www.softcomsystems.com

Keywords: Connecticut Delaware
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Tue Feb 27 00:22:00 UTC 2024

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Location: Hartford, Connecticut