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Service Now Architect || Remote at Remote, Remote, USA
Email: [email protected]
From:

Karthik,

Hclglobal

[email protected]

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Job Title-Service Now Architect

Remote

Mandatory Skill

Architect

Service now

Identify Access Management

About the Role:

We are seeking a highly motivated and experienced ServiceNow Architect to join our team and play a crucial role in designing and implementing innovative solutions that optimize our business processes. The ServiceNow architect should be a technical leader who provides leadership to the platform operations and support teams, ensures the platform aligns with the business strategy, and leads the development of architectural and technical standards and best practices.

Responsibilities:

Lead the design and architecture of ServiceNow solutions, including custom applications and integrations, aligning them with business objectives and industry best practices.

Collaborate with stakeholders to gather and understand business requirements, translating them into technical specifications and design documents.

Provide technical leadership and mentorship to development teams, ensuring the successful execution of ServiceNow projects on time and within budget.

Stay current with the latest ServiceNow platform advancements, emerging trends, and security best practices.

Develop and maintain documentation for ServiceNow solutions, including architecture diagrams, design documents, and user guides.

Conduct performance and scalability assessments for ServiceNow instances.

Troubleshoot and resolve complex technical issues related to ServiceNow implementations.

Contribute to the development and implementation of governance policies and procedures for ServiceNow.

Participate in knowledge sharing and training initiatives for the team.

Qualifications:

Platform architect should have advanced technical knowledge of the ServiceNow Platform as well as a solid understanding of business strategy and governance practices.

Minimum of 5+ years of experience as a ServiceNow Architect or in a similar role.

Proven track record of successfully designing and implementing complex ServiceNow solutions.

Deep understanding of ServiceNow platform architecture, functionalities, and best practices.

Strong proficiency in ServiceNow scripting languages (JavaScript, Jelly).

Additional Information:

Creating and maintaining detailed views of existing architecture.

Aligning Now Platform capabilities with the business strategy and enterprise ServiceNow roadmap.

Leading the platform operations or support team in implementing technical standards, best practices, policies, and procedures.

Developing platform architectural controls and impact analysis for new requirements.

Maintaining instance strategy.

Identifying reuse opportunities.

Developing the integration strategy between the Now Platform and other enterprise systems.

Providing leadership when implementing new requirements on the Now Platform.

Contributing to governance processes.

The platform architect defines and documents standards, analyses the impact of new requirements, and establishes controls (for example, through design board or agile ceremonies).

Keywords:
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Tue Feb 27 02:06:00 UTC 2024

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