| Azure OR O365 SME || NEED LOCAL NY || Hybrid 4 days at Remote, Remote, USA |
| Email: [email protected] |
| From: hanshika, vyze [email protected] Reply to: [email protected] Contract 1 undefined Very High 0 CITIZEN,GREEN CARD Skype Azure Cloud Job Description - Azure/O365 SME Location: Immediate onsite in NYC 10016 (hybrid 4 Days onsite per week) Duration: 12+ Months Contract Interview Mode: Video Interview Job Details MUST HAVE: Azure Cloud Support monitoring and maintenance of Microsoft Azure Windows Server Environments. Provide technical support and solutions related to implementation, configuration, and maintenance of Windows servers in Azure. Install, configure, administer, and support Azure compute instances, backups, storage, networking. Knowledge of Azure resources and management: subscriptions, resource groups, VMs, storage accounts, load balancers, app gateway, vNets, subnets, private endpoints, DNS, recovery services vaults. Understand networking in Azure and security concepts with Cloud Defender, best practices for deployments, NSGs, ASGs, application deployments, PaaS services, database support. Develop security baselines and standards for Azure resources, hardening and strengthening security to exceed the latest best practices. Optimize Azure buildouts for cost/performance (VM optimization, reserved instances, etc.). Perform Windows Server OS administration. Perform server maintenance and environment upkeep. Install, configure, and upgrade server and infrastructure software. Coordinate with department leadership to plan, design, and schedule the release of all software, hardware, and operating system updates. Perform regular updates and backup operations for data protection and recovery. Performing installation setup, deployments, testing, and validation related to deployments. Taking ownership of tickets, documenting related actions in the system, and closing tickets upon completion. Prioritize and respond to requests for service and may provide escalation support to Helpdesk staff. Provide timely and efficient customer service. Respond to technical issues in a professional and timely manner. Manage and respond to escalated client inquiries. Troubleshoot hardware and software errors. Document problems and resolutions and assess the impact of issues which may require escalation to Senior Management. Maintain operating efficiency and stability, ensure the security and integrity of all systems and data, and respond to outages and other issues. Perform root cause analysis and resolve faults and errors in applications. Research and implementation of new Azure tools, products, and technologies to improve efficiency, performance, and cost effectiveness. Identify improvements to IT documentation, network maps, processes/procedures, and tickets. Develop and enhance processes and technical documentation, create back-up procedures, test plans, and reports. Assist Helpdesk support staff, and the Head of IT Infrastructure and Cloud Administrator in day-to-day activities. Document all activities via a ticket or change record. Cross-train with others on Infrastructure team to ensure proper backup of skills and abilities. Office 365 Administration of Office 365 Services: Outlook, Teams, SharePoint, OneDrive, and other Office 365 collaboration-focused applications. Responsible for Office 365 Exchange Online administration (maintaining O365 Exchange mailboxes, user accounts, distribution groups, policies, transport rules, and establishing infrastructure mailbox constraints, and advising on enterprise exchange policies (including OME & S/MIME Encryption, DKIM, DMARC and SPF concepts). Keywords: information technology |
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| Tue Feb 27 03:11:00 UTC 2024 |