| Excellent Opportunity for Twilio IVR Developer at Remote at Remote, Remote, USA |
| Email: [email protected] |
| From: Muthukumaran K, Securekloud [email protected] Reply to: [email protected] Greetings, This is Muthu from Secure Kloud, We do have an Excellent Opportunity that will Suits your Profile. Designation: Twilio IVR Developer Location: Remote. Duration: Long Term. Job Description: 8+ years of telecom experience required. For example, you have implemented, deployed and/or maintained/supported primarily in Twilio Contact center & API or Avaya/Cisco/OpenVBX/or similar platforms of significant size. The time management skills to handle a large volume of tickets while maintaining high Customer Satisfaction and meeting SLA targets Demonstrated technical background and application Demonstrated history of customer focus and empathy Ability to diplomatically address customer concerns and provide feedback Expert level knowledge of IP Telephony protocols is required A firm understanding of the technology stacks common to the Web ecosystem A demonstrated history of creating non-trivial applications in Java,. Net, Ruby, Python, PHP, Javascript or some other modern, general purpose programming language; Much of Twilio s functionality is exposed as REST APIs You are good at and enjoy debugging other people s code. Solid understanding of computer networking Experience with troubleshooting and resolving QoS (Quality of Service) issues, including escalations to third parties You hold a Bachelor s degree or have equivalent work experience (5+ years industry experience in a similar role) Demonstrated ability to make teams better Experience working with team members in different geographic locations and timezones. Demonstrated ability to mentor and coach other members of the team in technical and process aspects of their jobs. Twilio operates a 24/7 support model so the ability to work weekends and holidays (as needed) may be required. Keywords: |
| [email protected] View all |
| Tue Feb 27 21:05:00 UTC 2024 |