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Desktop Support Analyst | Atlanta, GA at Atlanta, Georgia, USA
Email: [email protected]
Max rate $28/hr on c2c

Title

: Desktop Support Analyst (
730356)

Location
: Atlanta, GA

Short Description
: Under general supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise.

Complete Description
:

Job Summary

:

Under general supervision, the support analyst assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Works and communicates with state employees, internal customers, and/or external customers to provide information and services targeted to meet customer expectations. While the intent may be a long-term tenure, this position is subject to annual budget restrictions. This position will be 100% onsite (Monday-Friday)

Qualifications:

Associate's degree in a related field from an accredited college or university

OR Two years of experience at the lower-level Help Desk Analyst 1 or position equivalent.

Note: An equivalent combination of education and job specific experience that provided the knowledge, experience and competencies required to successfully perform the job at the level listed may be substituted on a year-over-year basis.

1-2 professional references from a former IT hiring manager may be requested. 

Skill

Required / Desired

Amount

of Experience

Lower-level Help Desk Analyst 1 or position equivalent.

Required

2

Years

Thanks & Regards

Mohd Saif Khan  || Designation - Recruitment Manager

[email protected]

 || 

www.signinsol.com

 || Contact number-814-651-6955

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Keywords: information technology Georgia
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Wed Feb 28 21:03:00 UTC 2024

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Location: Atlanta, Georgia