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Network Support Engineer Onsite role with Min 12 Years Experience USC Only at Remote, Remote, USA
Email: [email protected]
From:

ayush,

istaff

[email protected]

Reply to:   [email protected]

Hi

Hope so you are doing Good!!!

Please find the Job Description. If you feel comfortable yourself then send me your updated resume or call me back on 575-236-4255.

Morning we are still needing coverage on the Austin, TX and Washington, DC locations. Please make a priority today as the deadline is 12pm CST today.

US Citizens only 

Must do Spark  Will send the link shortly

must be able to pass a CJIS background check 

must work ONSITE Mon-Frid 8-5 

Austin, Texas OR Chicago, Illinois

target start date March 18 

https://hire.li/9OOvRwzgG-d9HCvfv6og4

Spark-hire Questions:

What is your experience with gathering network design requirements

What is your experience with LAN and WLAN technologies

Describe the steps you would take to troubleshoot an entire floor without wireless connectivity

Describe your experiencing troubleshooting and supporting Campus network environments.

Describe your experience developing documentation (e.g., HLD, LLD, System Configurations, Implementation plans and Test plans).

Campus network environment - must have prior. 

ICE-NETBOX experience 

Level 2/ Level 3 

We just posted 5 new Network Support Engineer positions needed in Indiana, Texas, Illinois, Washington DC and California.  These positions will support the same customer in different cities.  The positions are all ONSITE, working an 8AM-5PM schedule per the applicable time zone. 

Only submit candidates that is a CURRENT resident to the location.  The positions are for a 4-month contract with the possibility of extension.

Job Description:

Network Support Engineer

The operations support strategy of our customer is changing and we are looking for a team to help us provide the services to meet their changing needs.

The Senior Network Support Engineer is expected to be a Subject Matter Expert (SME) covering the application of campus network technology deployed across the Customer environment.

This covers all customers businesses, all Customers location (offices, agencies, IDF, MDF, warehouses, etc.) and various types of IT project tasks and support incidents.

The ideal person possesses strong skills surrounding the assessment, planning, troubleshooting, documentation and support of multiprotocol, multivendor solutions.

The purpose of the network support engineer role is be specialized in one or more vertical technology disciplines but will also be versed in other IT service delivery technologies. The network support engineer performs troubleshooting, analysis, and restoration of failed production services to customers and end users. The network support engineer will be the key person in the support for all campus network elements within their specified location. 

The key accountabilities are:

Collect all Campus LAN discovery information for each environment to onboard them to day-to-day support program

Work with campus team to document the IDFs and MDFs within the location into Netbox and create the corresponding high level and low-level design documentation

Collaborate with the remote NOC to resolve incidents assigned to them from research through change management to resolution.

Complete campus network project tasks assigned to them to include installation of new switches, wireless access points or support end users moving from one location to another.

Knowledge sharing and drive continuous improvement across the team

Requirements:

For the services in scope (LAN/WLAN):

Experience in the architecture, migration, integration planning and Day 2 support aspects of large, complex LAN, WLAN and Campus environments. 

Experience in the planning, design, deployment and support of LAN/WAN/ and IP architectures.  Extensive experience with Data Center Core & Edge Routing and Switching platforms for LAN/WAN/MAN environments Cisco/Nexus; Juniper, Arista, design, implementation, maintenance & troubleshooting, Routing protocols OSPF, BGP, RIP

Networking: Data Center and Network Service Platform Experience F5, InfoBlox, ACI, Extensive experience with TCP/IP design, subnetting, troubleshooting

Layer 2 Network Experience: Spanning Tree, VLANs, 802.1Q

Wireless & Remote Access:  Experience with Wireless technologies in corporate environments, Remote Access technologies VPN, SSL

Familiar with network services including network elements such as load balancers, DHCP, DNS, SSH, SNMP. 

Collect and document requirements by specifying the needed functionality, all the non-functional requirements and all dependencies (e.g. cabling, construction or power needed)

Resolving service-impacting events/incidents.

Escalating incidents to Operations Management/Directors.

Monitor ongoing operations and IT service infrastructure performance with applications set to anticipate IT service problems.

Perform IT service problem isolation and determination.

Respond to problems that are escalated by Service Desk Tier 1 and Tier 2 Engineers.

Initiate corrective action within scope of knowledge and authority.

Assist with network troubleshooting.

Implement network bypass/recovery/backup procedures as required.

Maintain knowledge of technology used, as well as new technologies that may be used in the future.

Create criteria for acceptance of IT services and/or managed elements, for proactive monitoring and management.

Acceptance/ coordination of new IT services and/or managed elements in the IT infrastructure.

Use network diagnostic tools.

Use and provide input to database(s) for problem and inventory control.

Perform testing and maintenance activities as required.

Serve as the customer interface for scheduling network changes, and the coordination of the Change Management process with the customer.

Share knowledge obtained and learn from others as part of a natural team across architecture, portfolio, design, network engineers, operations and service management, amongst others.

Qualifications

Technical mandatory:

Typical Years of Experience: 12-16 - leading and executing Campus Support, project delivery, IT operations, or IT consultancy assignments to design, develop, deliver and support viable network solutions, preferably in Corporate or similar industry preferred.

A high degree of technical network knowledge on traditional (IP) networks and systems as well as IT solutions such as LAN, WAN, WLAN, traditional route/switch, routing protocols, DNS, DHCP, Netskope, ISE, VLANs, VRFs, etc.

Minimum Education or Certification: Bachelors Degree in Electrical Engineering, Computer Science, Telecommunications or equivalent work experience

Must have support and deployment expertise in: LAN, Cisco WLAN, NetSkope, NetBox

Mastering the OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SMTP, FTP, TFTP)

Mastering of Layer-2 Switching, VLANs and Access-list

Mastering Wi-Fi, authentication, security technologies, Internet, SDWAN, MPLS and Voice over IP (VoIP)

Cisco WiFi design, implementation, troubleshooting and support skills

Mastering IP addressing and subnetting and routing concepts

Switches: Full configuration and VLAN setup on Cisco switches

Consistently delivered results in a matrix, global virtualized organization

Excellent communication skills, verbal and written

Ability to translate technical requirements and specifications into easily understood business concepts and vice versa

Proficient in IT infrastructure technologies:

Routers, Switches, WAN, LAN, WLAN, and other internetworking technologies.

Thorough understanding of TCP/IPaddressing, routing protocols and transport protocols (UDP and TCP).

Must have expert level experience configuring and managing Cisco LAN / WLAN.

Proficient in the use of network management tools, primarily for fault management purposes.

Complete understanding of escalation, incident management and change management processes and procedures.

Prior training in concepts of network and systems operations.

Thorough understanding of performance impact of network configuration options.

Proficient in the operation and use of management tool set including fault, configuration, and performance.

Proficient in the operation and use of sophisticated diagnostic tools (i.e. Sniffer, RMON tools, etc.).

Skills Preferred:

CCNP, CCDP, CCVP, or equivalent knowledge and experience

Skills/Abilities/Competencies Required

Strong customer service and documentation skills

Proven hands-on experience

Ability to balance and manage multiple tasks, technologies, and projects independently, strong organizational and communication skills.

Excellent interpersonal skills to effectively communicate with cross-functional teams including staff at all levels of the organization including both technical and non-technical personnel.

Ability to successfully negotiate and collaborate with others of different skill sets, backgrounds, and levels within and external to the organization.

Python programming and app development skills for programmable networks

Awareness of Agile and Scrum

Ayush Kumar | IstaffX LLC.

Technical Recruiting Lead , Email: [email protected]

Phone: 575-236-4255

Website - https://istaffx.com/

Keywords: information technology ffive Texas Wisconsin
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Thu Feb 29 01:29:00 UTC 2024

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