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Sr Exchange Engineer - HYBRID, Palm Beach Gardens, FL - Citizen at Beach, North Dakota, USA
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jyoti,

kpg99

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Florida Power & Light

Role: SR Exchange Engineer

Location: 4300 Kyoto Gardens Dr - PGA office 2 days per week

Roles: 2 openings

Length: 6 month SOW contract, with plans to convert sometime after 3 months

Citizen or green card only

Do you have any other candidates that actually have Exchange Online experience, not exposure which is different. Im not seeing a lot of work experience on what they did to impress us on resume.

Notes from meeting:

She doesn't like people that are coming from microsoft. wants someone coming from another large enterprise company with at least 15,000 users. they need to have been involved with the entire mail flow and not just pieces of it. someone that can administer exchange, knows about security, can write powershell scripts, vlookups, knows when they have to communicate changes to the business, knows to test things in QA before putting them into production. This is not just a server person.

Resource will need to be in office 5 days per week while they are a contractor

Once they convert, there will be more flexibility with a hybrid schedule

Minimum 15K users for environment size

Wants to see on the resume someone that is totally focused in Exchange and not the entire O365 suite

Position Specific Description

Responsibilities

Exchange 

Perform and create queries using Exchange O365 Powershell\\MS Graph API\\Scripting\\Reporting knowledge. Produce reports using above technologies.

Mail migrations from other mail platforms to an O365 Tenant

Exchange Account Administration\\troubleshooting

Troubleshoot\\resolve escalated Help Desk issues relating to O365 Outlook Desktop/Mobile Client, Mailbox, Licensing, Mac and User account issues

Must be able to support all protocols available for Exchange Online

Must be fluent in supporting Exchange Online Protection mail routing\\infrastructure in a Hybrid environment

Project Management skills which include: 

Design, document and implement solutions

Prepare and present to Management

Provide excellent Customer Service

Able to dynamically change from one project to another while maintaining priorities

Work within a Team environment

Able to work independently

Knowledgeable on other Microsoft Tools such as Power BI/Power Automate tools helpful

Able to pick up new technologies for implementation (such as: Bookings/Bookings with Me, Etc.)

Proofpoint solution knowledge

ServiceNow ticket management

On Call Rotation as a 4th level of escalation as needed

Job Overview

This position installs, configures, and maintains computing infrastructure, operating systems, and middleware products on all computer platforms, including mainframes, workstations, and servers - including web servers - in support of 24-hour-per-day, seven-day-per-week business processes.

Job Duties & Responsibilities

 Evaluates, implements, and modifies operating system software parameters and product solutions for optimum performance

 Identifies integration and other interface requirements for all supported products and platforms

 Serves as a technical escalation point for technicians and customers

 Troubleshoots hardware, system and application issues

 Performs other job-related duties as assigned

Required Qualifications

 High School Grad / GED

 Bachelors or Equivalent Experience

 Experience: 4+ years

Preferred Qualifications

 Bachelors Degree

Keywords: quality analyst business intelligence information technology microsoft
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Thu Feb 29 23:35:00 UTC 2024

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