| Hiring role ServiceNow Business Analyst at Santa Clara, California (Onsite) at California, Maryland, USA |
| Email: [email protected] |
| From: Srikanth Raju, SIRI INFO SOLUTIONS [email protected] Reply to: [email protected] Hello, Hope you are doing well!! Greetings from Siri Info Solutions. I am Srikanth with Siri Info Solutions. We Siri Info Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. We have an immediate opening for the below position with one of our premium clients. Job Role : Service Now developers. Job Location : Santa Clara, California (Onsite) Duration: Long Term Minimum years of experience: 8+ years Skills required Service Now Developer, Java Script, JQuery, HTML, Python, Machine Learning knowledge, ITOM, Service Now Gen AI Controller, PI & PA. JD Please find below, the job description for Service Now developers. Working knowledge in PI, PA, Now Assist, Virtual Agent features of Service Now. Deep Understanding of Machine Learning concepts to develop Sentiment Analysis, Auto Classification, Auto Routing and Auto Resolution of incidents and Service Requests. Developing, testing, and deploying applications and enhancements on the Service Now platform using best practices and standards. Configuring and customizing the platform features, such as forms, workflows, reports, dashboards, notifications, etc. Integrating the Service Now platform with other systems and applications using APIs, web services, and other methods. Performing troubleshooting and debugging of issues and errors on the platform and providing support and maintenance. Research and evaluate the latest trends and advances in Service Now generative AI and ITSM and propose new ideas and features to improve customer experience. Collaborate with stakeholders and customers to understand their requirements and expectations and deliver solutions that meet their needs and exceed their satisfaction. Ensure the quality, performance, security, and scalability of the ITSM solutions, and follow the best practices and standards of software engineering. Lead the implementation of ITSM solutions for the program (collaborating with development team), including configuring and customizing software applications, defining service catalogs, developing automation workflows, and integrating systems. Lead the charge towards a unified CMDB, ensuring ongoing data quality and data integrity using Service Now ITOM Demonstrate solid leadership skills and ability to lead and empower engineers and data scientists. Best Regards, Srikanth Raju Technical Recruiter | Siriinfo Solutions Inc Email id : [email protected] Direct : 732 422 5554 linkedin.com/in/srikanth-potharaju-66b245a6 Keywords: artificial intelligence access management Idaho Pennsylvania |
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| Fri Mar 01 00:54:00 UTC 2024 |