| ServiceNow Performance Analytics Location-Dallas TX at Dallas, Texas, USA |
| Email: [email protected] |
| Role name:Analyst Role Description:Provide reporting analytics, research, development, and data insight solutions to the Change and Release Management team through ServiceNow reporting and Performance Analytics capabilities. Develop world-class reporting for IT change and release management, including industry standard methods, criteria, and visualizations.Primary Responsibilities: Design features as required by team for implementation. This may be workflows for change, release, major incidents, or problem management Develop use case scripts for user acceptance testing and participate in validations Fully document reporting solutions and update any relevant documentation Support design and implementation of integration for automated reporting Develop, document, test any required integrations with the CMDB, Major Incident mgmt.Required Qualifications: ServiceNow Performance Analytics Admin certification Tableau reporting experience ITIL V4 Foundation or above 3+ years of experience as a ServiceNow developer or admin 3+ years of ITSM process management 3+ years ServiceNow Performance Analytics reporting administration Wide-ranging experience working with ITIL framework (v3 or v4)Preferred Qualifications: ServiceNow Certified Systems Administration (CSA) certification ServiceNow Automated Testing Framework (ATF) 2+ years ITBM process design 2+ years ServiceNow integrations experience Detailed understanding of CSDM Experience interpreting user requirements into technical documentation Competencies:Digital : ServiceNow_IT Service Management, Analytics, ServiceNow Experience (Years):6-8 Essential Skills:Provide reporting analytics, research, development, and data insight solutions to the Change and Release Management team through ServiceNow reporting and Performance Analytics capabilities. Develop world-class reporting for IT change and release management, including industry standard methods, criteria, and visualizations.Primary Responsibilities: Design features as required by team for implementation. This may be workflows for change, release, major incidents, or problem management Develop use case scripts for user acceptance testing and participate in validations Fully document reporting solutions and update any relevant documentation Support design and implementation of integration for automated reporting Develop, document, test any required integrations with the CMDB, Major Incident mgmt.Required Qualifications: ServiceNow Performance Analytics Admin certification Tableau reporting experience ITIL V4 Foundation or above 3+ years of experience as a ServiceNow developer or admin 3+ years of ITSM process management 3+ years ServiceNow Performance Analytics reporting administration Wide-ranging experience working with ITIL framework (v3 or v4)Preferred Qualifications: ServiceNow Certified Systems Administration (CSA) certification ServiceNow Automated Testing Framework (ATF) 2+ years ITBM process design 2+ years ServiceNow integrations experience Detailed understanding of CSDM Experience interpreting user requirements into technical documentation Desirable Skills:Provide reporting analytics, research, development, and data insight solutions to the Change and Release Management team through ServiceNow reporting and Performance Analytics capabilities. Develop world-class reporting for IT change and release management, including industry standard methods, criteria, and visualizations.Primary Responsibilities: Design features as required by team for implementation. This may be workflows for change, release, major incidents, or problem management Develop use case scripts for user acceptance testing and participate in validations Fully document reporting solutions and update any relevant documentation Support design and implementation of integration for automated reporting Develop, document, test any required integrations with the CMDB, Major Incident mgmt.Required Qualifications: ServiceNow Performance Analytics Admin certification Tableau reporting experience ITIL V4 Foundation or above 3+ years of experience as a ServiceNow developer or admin 3+ years of ITSM process management 3+ years ServiceNow Performance Analytics reporting administration Wide-ranging experience working with ITIL framework (v3 or v4)Preferred Qualifications: ServiceNow Certified Systems Administration (CSA) certification ServiceNow Automated Testing Framework (ATF) 2+ years ITBM process design 2+ years ServiceNow integrations experience Detailed understanding of CSDM Experience interpreting user requirements into technical documentation Country:United States Branch | City | Location:TCS - Dallas, TX -- Tauheed Saleem | Talent Acquisition Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd 2838 E. Long Lake Road Suite 210, Troy, MI 48085 [email protected] LinkedIn- linkedin.com/in/tauheed-saleem-92ab546a/ Disclaimer This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to which they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. -- Keywords: information technology Michigan Texas |
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| Fri Mar 01 19:09:00 UTC 2024 |