| Only US Citizen Senior ServiceNow Developer with experience ITSM, HRSD , Remote ,12+years at Remote, Remote, USA |
| Email: [email protected] |
| Only US Citizens , having 12-15 YRS !! Role : Senior ServiceNow Developer Location: 100% Remote Very Clear Communication PRINCIPAL RESPONSIBILITIES: Architect solutions across ITSM, HRSD, and Custom Applications to streamline operations and enhance user experience. Lead the design and implementation of complex ITSM workflows to ensure timely escalations and communications, minimize service disruption, and optimize service delivery. Lead customization and configuration of Discovery, Event Management and the CMDB to automate incident creation based on alerts and optimize infrastructure visibility and management. Collaborate with SecOps teams to automate ticket routing and improve detection workflows. Drive HRSD improvement to Case Management, Onboarding, and Employee Experience by leveraging data analytics to optimize the employee experience. Manage small projects to build Custom Applications, align requirements to business needs, design solutions with an architect, drive delivery, and create standard operating procedures with Platform Admins. Lead integration of new modules, store applications, integrations, and spokes. Interface with executive stakeholders to align ServiceNow solutions with business goals and emerging trends. Lead for the most intricate, rare, and complex issues that require deep platform knowledge and problem-solving expertise. Mentor junior developers, providing guidance on advanced scripting techniques and best practices. Design simple solutions with Solution Architect; align tools capability to business process needs. Oversee development and data management for integrations between ServiceNow Platform and other systems, tools, or services (like Workday or Active Directory) Creates and maintain technical documentation in Knowledge Base MINIMUM QUALIFICATIONS: 4 years experience building or maintaining Rest APIs 4 years experience with web-based development languages (JavaScript, HTML, CSS, AJAX, HTTP, XML) 4 years experience with SQL and relational databases 2 years experience with IT Service Management (ITSM) & with HR Service Delivery (HRSD) ITIL related certification Foundations or higher Certification: ServiceNow Certified Application Developer (included recent Deltas) Experience with Integration Hub, Managed and Custom Spokes Experience building Custom Applications, including new roles, tables, metrics, & reporting. Ability to present and explain technical information to diverse audiences. PREFERRED QUALIFICATIONS: 4 years experience in IT, software development, or ServiceNow administration ServiceNow Certified System Administrator & Certified ServiceNow Developer 3 Additional Certifications within ServiceNow modules Experience with Agile / Scrum methodology. Thanks & Warm Regards, Alok Singh | Technical Recruiter TekNavigators Staffing 978-558-4666 *109 Alok @tek-staffing.com tek-staffing.com -- Keywords: information technology |
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| Fri Mar 01 19:59:00 UTC 2024 |