| ServiceNow Performance Analytics - San Antonio,TX at Remote, Remote, USA |
| Email: [email protected] |
| From: Mahesh Kuamr, KK Associates LLC [email protected] Reply to: [email protected] Hi, We have below job opportunity with one of our clients. If you have any matching profiles please get in touch with me Role name: Analyst Role Description: Provide reporting analytics, research, development, and data insight solutions to the Change and Release Management team through ServiceNow reporting and Performance Analytics capabilities. Develop world-class reporting for IT change and release management, including industry standard methods, criteria, and visualizations.Primary Responsibilities: Design features as required by team for implementation. This may be workflows for change, release, major incidents, or problem management Develop use case scripts for user acceptance testing and participate in validations Fully document reporting solutions and update any relevant documentation Support design and implementation of integration for automated reporting Develop, document, test any required integrations with the CMDB, Major Incident mgmt.Required Qualifications: ServiceNow Performance Analytics Admin certification Tableau reporting experience ITIL V4 Foundation or above 3+ years of experience as a ServiceNow developer or admin 3+ years of ITSM process management 3+ years ServiceNow Performance Analytics reporting administration Wide-ranging experience working with ITIL framework (v3 or v4)Preferred Qualifications: ServiceNow Certified Systems Administration (CSA) certification ServiceNow Automated Testing Framework (ATF) 2+ years ITBM process design 2+ years ServiceNow integrations experience Detailed understanding of CSDM Experience interpreting user requirements into technical documentation Competencies: Digital : ServiceNow_IT Service Management, Analytics, ServiceNow Experience (Years): 6-8 Essential Skills: Provide reporting analytics, research, development, and data insight solutions to the Change and Release Management team through ServiceNow reporting and Performance Analytics capabilities. Develop world-class reporting for IT change and release management, including industry standard methods, criteria, and visualizations.Primary Responsibilities: Design features as required by team for implementation. This may be workflows for change, release, major incidents, or problem management Develop use case scripts for user acceptance testing and participate in validations Fully document reporting solutions and update any relevant documentation Support design and implementation of integration for automated reporting Develop, document, test any required integrations with the CMDB, Major Incident mgmt.Required Qualifications: ServiceNow Performance Analytics Admin certification Tableau reporting experience ITIL V4 Foundation or above 3+ years of experience as a ServiceNow developer or admin 3+ years of ITSM process management 3+ years ServiceNow Performance Analytics reporting administration Wide-ranging experience working with ITIL framework (v3 or v4)Preferred Qualifications: ServiceNow Certified Systems Administration (CSA) certification ServiceNow Automated Testing Framework (ATF) 2+ years ITBM process design 2+ years ServiceNow integrations experience Detailed understanding of CSDM Experience interpreting user requirements into technical documentation Desirable Skills: Provide reporting analytics, research, development, and data insight solutions to the Change and Release Management team through ServiceNow reporting and Performance Analytics capabilities. Develop world-class reporting for IT change and release management, including industry standard methods, criteria, and visualizations.Primary Responsibilities: Design features as required by team for implementation. This may be workflows for change, release, major incidents, or problem management Develop use case scripts for user acceptance testing and participate in validations Fully document reporting solutions and update any relevant documentation Support design and implementation of integration for automated reporting Develop, document, test any required integrations with the CMDB, Major Incident mgmt.Required Qualifications: ServiceNow Performance Analytics Admin certification Tableau reporting experience ITIL V4 Foundation or above 3+ years of experience as a ServiceNow developer or admin 3+ years of ITSM process management 3+ years ServiceNow Performance Analytics reporting administration Wide-ranging experience working with ITIL framework (v3 or v4)Preferred Qualifications: ServiceNow Certified Systems Administration (CSA) certification ServiceNow Automated Testing Framework (ATF) 2+ years ITBM process design 2+ years ServiceNow integrations experience Detailed understanding of CSDM Experience interpreting user requirements into technical documentation Country: United States Branch | City | Location: Dallas, TX SAN ANTONIO San Antonio,TX Status: Open Keywords: Performance Analytics - ServiceNow Email is the best way to reach me if I missed your call Regards, Mahesh Kumar KK Associates LLC. 8751 Collin McKinney Pkwy, # 1302, McKinney, TX 75070 555 Metro Place North, Suite # 100, Dublin, OH 43017 Direct: 925-298-0978 Email: shetty.m @kksoftwareassociates.com Web: www.kksoftwareassociates.com Keywords: information technology Ohio Texas |
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| Fri Mar 01 22:15:00 UTC 2024 |