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Email: [email protected]
ServiceNow Admin with Performance Analytics

SAN ANTONIO TX

TCS

Design features as required by
team for implementation. This may be workflows for change, release, major
incidents, or problem management

Develop use case scripts for user
acceptance testing and participate in validations

Fully document reporting
solutions and update any relevant documentation

Support design and implementation
of integration for automated reporting

Develop, document, test any
required integrations with the CMDB, Major Incident mgmt.

ServiceNow Performance Analytics
Admin certification

Tableau reporting experience

ITIL V4 Foundation or above

  experience as a
ServiceNow developer or admin

ITSM process
management

ServiceNow Performance
Analytics reporting administration

Wide-ranging experience working
with ITIL framework (v3 or v4)Preferred Qualifications:

ServiceNow Certified Systems
Administration (CSA) certification

ServiceNow Automated Testing
Framework (ATF)

  ServiceNow integrations
experience

Detailed understanding of CSDM

Experience interpreting user
requirements into technical documentation

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Keywords: information technology Texas
[email protected]
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Fri Mar 01 22:45:00 UTC 2024

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