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Direct client- ServiceNow Project Manager, Jefferson City, MO at Jefferson City, Missouri, USA
Email: [email protected]
From:

Sai Kumar M,

Comtech Global Inc

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Role: ServiceNow Project Manager

Location: Jefferson City, MO- Onsite (4 days per week)

Duration: 12+ month

The contractor will provide integration services to design, develop, configure, deploy, and warranty a Case Management System (CMS) using ServiceNow, the State of Missouri's licensed low code development platform. The system must utilize the State's existing instance of ServiceNow and be based on the Customer Service Management capabilities, adhering to the State's application development governance model. The system must include four major functional areas:

Case Management

Residential

Education

Medical

The new application must include key use cases identified in Attachment 2, CMS Matrix of Key Use Cases.

Integration Services: The contractor's integration services will include the following:

Validate key use cases and finalize design

Develop deployment, application maintenance, and support plans, including resource requirements

Facilitate deployment to production and provide second-level support for six months post-production

Provide warranty for 365 days post-production date

Keywords: Missouri
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Sat Mar 02 00:19:00 UTC 2024

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Location: Jefferson City, Missouri