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SERVICENOW Technical Lead or Architect at Remote, Remote, USA
Email: [email protected]
From:

sanjeev,

HMG America llc

[email protected]

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SERVICENOW Technical Lead/Architect

Location: Remote:

Mandatory Skills: Hands on exp with Development, Custom application, app engine studio and Service portals

Overview: 

Hexaware requires a ServiceNow Architect / Technical Lead to oversee ServiceNow Platform of a prominent global company that makes extensive use of native and custom applications in ServiceNow.  

The ServiceNow Architect provides vision and leadership in the architecture, design, and implementation of an innovative and differentiated service management offering.

Responsibilities: 

 Work with the client to design and modify a cohesive framework of applications, integrations, data, security, SLAs, workflows, and processes in support of a global ServiceNow landscape spanning numerous instances.

 Service Portal design, often in support of custom applications

 Hands-on development experience of ServiceNow scripting like Business Rule, Script includes, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound

 Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation

 Implement ServiceNow in Domain separated instance

 Provide support of custom applications development and migration

 Support Virtual Agent configuration and development

 Experience in ServiceNow Mobile app development

 Worked on CSM, HRSD, GRC, ITBM modules

 Advanced knowledge of CSDM & CMDB

 Expert in working on Performance Analytics

 Knowledge of GRC applications required.

 Knowledge of SecOps applications required.

 Knowledge of integration Hub preferred

 Excellent knowledge of ServiceNow Best Practices

 Develop methodologies for consistent development, improvement, and deployment of designed solutions.

Requirements: 

 8+ years of relevant experience with ServiceNow required

 3+ years experience with Java Script required

 ServiceNow System Administrator certification required

 ServiceNow Solution Architect certification preferred

 CIS ITSM certification preferred

 Certified Application Developer (ServiceNow) preferred

 CIS Risk and Compliance certification preferred

 CIS Human Resources certification preferred

 CIS Risk and Compliance certification preferred

 CIS CSM certification preferred

 CIS Security Incident Response certification preferred

 CIS Vulnerability Response certification preferred

 Thorough understanding of ITIL frameworks and processes such as Incident, Problem, Change and Request Fulfillment.

 ITIL Foundations certification preferred.

 Bachelors degree or equivalent combination of education and experience.

 Knowledge of LDAP/Active Directory.

 Experience with HTML coding required

 Knowledge of Jelly script strongly preferred

 Excellent collaboration skills including analysis, brainstorming, communication, teamwork.

 Ability and willingness to lead.

 Self-starter and innovator.

Keywords: user interface
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Mon Mar 04 20:10:00 UTC 2024

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