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Senior ServiceNow Developer/System Administrator/ Princeton, NJ at Princeton, New Jersey, USA
Email: [email protected]
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Only Local NJ
/ NY And GC/ USC

Senior Servicenow Developer/System
Administrator

Princeton, NJ

Job
Summary

Princeton
University is seeking a Senior Developer/System Administrator to join its
Service Management Office (SMO) within the Office of Information Technology
(OIT). The SMO provides leadership and direction to ensure that the services
OIT provides continually meet customer needs and add value to the University.
The senior developer/system administrator works closely with SMO colleagues and
OIT stakeholders to understand business needs and then leverages the ServiceNow
platform to design, develop and configure solutions that meet these needs. To
maintain the stability and usability of ServiceNow, the developer/administrator
performs regular application maintenance and incident support, as well as
contributes to ServiceNow software releases. 

As a
senior member of the team, the developer/administrator provides consultation to
the SMO support team and aligns the platform to business strategies and
governance decisions. The position documents the platform, assesses the impact
of new requirements, and provides controls to ensure that correct technical
solutions are leveraged in the delivery of business solutions. Overall, the
senior developer/administrator possesses advanced ServiceNow knowledge and
skills, as well as has a deep understanding of the business strategy and
policies that govern the ServiceNow platform.

Responsibilities

Application and solution development

o

Design and develop new
ServiceNow applications and services

o

Make recommendations and
participate in implementing new ServiceNow requirements

o

Take ownership of complex
business requirements and work them to completion

o

Provide architectural
controls and impact analysis for new requirements

o

Continually identify
opportunities for improvement, such as combining similar solution needs

o

Partner with team leads to
implement technical best practices, policies, and procedures

o

Research and stay current
in

ServiceNow products and applicable integrated technologies

System administration and operational support

o

Create and maintain a
detailed view of the ServiceNow architecture

o

Align ServiceNow platform
capabilities to established business strategies

o

Assist with estimating
release level of effort

o

Contribute to ServiceNow
software releases through configuration tasks and feature delivery 

o

Optimize stability and
usability of ServiceNow
through

regular application maintenance

o

Provide day-to-day
operational support and ticket resolution

o

Collaborate with team
members to design best solutions for technical issues

Essential Qualifications

A minimum of 5 years of experience developing technology solutions

A minimum of 3 years working as a ServiceNow application
developer/system administrator

Extensive experience with enterprise security and architecture,
with knowledge of various authentication systems

Extensive experience in IT service management

Advanced knowledge of ServiceNow administration and experience
developing ServiceNow applications

Experience with database design schemas and data modeling

Experience working with business analysts and receiving
requirements as the primary input for solution development

Experience with middleware and discovery technologies

Demonstrated ability with ServiceNow incident, change, problem,
request, CMDB and knowledge management applications

Expert knowledge in JavaScript and Web Services development
languages

Experience in Windows and Linux system administration, including
shell scripting

Education
: Bachelors degree, or
equivalent years of related work experience

Preferred Qualifications

ServiceNow Certified Developer and familiarity with concepts
around writing scoped applications

Expert knowledge of AngularJS, Bootstrap, HTML and CSS development
languages

Demonstrated experience developing and implementing ITSM/ITIL
software solutions

Demonstrated ability integrating ServiceNow with other systems
using Web Services and scripting

--

Keywords: information technology golang green card Idaho New Jersey New York
[email protected]
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Mon Mar 04 20:19:00 UTC 2024

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