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ServiceNow Architect Chicago, IL or Richardson TX USC GC only at Richardson, Texas, USA
Email: [email protected]
From:

Ankit Upadhyay,

Pivotal Technologies

[email protected]

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Title: ServiceNow Architect

Location: Downtown Chicago Based by Millennium park or Richardson TX (3 days Onsite 2 days hybrid) (OPEN TO REMOTE CANDIPRIORITIZEDDATES LOCAL CANDIDATES WILL BE PIORITIZED OVER REMOTE)

Duration: 12+ Months

Rate: $65/hr

Visa: USC/GC

Client: Trexin Consulting

Note: Need LinkedIn

Founded on the principles of trust, experience, and innovation, Trexin Consulting specializes in strategy execution the implementation of business strategy to achieve targeted business goals. Applied strategy situations that Trexin frequently leads include: digital transformations for business, scaling capabilities for growth, optimizing operations for cost reduction, driving synergies for M&A and recovering projects in distress. Trexins services are right-sized for our Clients needs, ranging from our Diamond Team service when our Clients want Trexin to own an outcome and share the delivery risk, to Expert/Advisory services for senior-level guidance, to Strategic Staffing services for execution-oriented tasks and roles. Our expertise spans Healthcare, Life Sciences, Financial Services, and Products & Distribution, overlaid by multidisciplinary skills in the four capabilities essential to strategy execution: Strategy & Innovation, Program Execution, Technology, and Analytics.

Trexin Consulting is currently seeking a ServiceNow ITOM Event Management Product Architect to join our team and consult at one of our Healthcare clients.

Key Areas of Responsibility:

Responsible for leading the architectural patterns, high-level design consulting, and integration support of ServiceNow ITOM integrations across the organization.

Product Architect role will be responsible for understanding and having expert knowledge of the core capabilities and technical considerations required to effectively integrate and maintain the ServiceNow ITOM platform capabilities.

Responsible for supporting application team architects and enterprise architect in best practice design and implementation including communicating limitations of platform

Responsible for supporting, suggesting, or verifying use of ServiceNow ITOM in larger in larger system architectures

Will work directly with technical operation product manager, enterprise architecture, and internal application teams to ideate and document requirements

Working with the technical operations product manager, responsible for contributing to the infrastructure architecture roadmap and planning, balancing proactive platform enhancements and pattern development with architectural and design support for priority initiatives using ServiceNow ITOM.

Accountable for assisting in the development of preliminary product business case(s) aligned to required business capabilities, long term architecture direction, & customer demand.

Responsible for supporting the infrastructure product manager in establishing a shared vision with IT portfolio and devops stakeholders by building consensus on priorities and product design.

Will provide internal support for incident resolution management of ServiceNow ITOM features

Responsible for proposing Event Management patterns and standard implementation for application teams, also working as advocate through documentation and presentation materials to champion use

Responsible for supporting platform services, advanced integration or analytics.

Responsible for overseeing and implementing event processing rules, event transforms, event automation, event auto assignments, event views, event integration activities, enterprise adoption strategies of ServiceNow Event Management, and show casing strategy to other teams and leadership.

Expectation of interfacing with mgmt, assisting with strategy, roadmaps, and designing new functional expansions of the respective tool platforms.

Key Desired Skills, Experience and Knowledge:

Bachelors degree and 8 years in Information Technology

Experience with ServiceNow and ServiceNOW ITOM Module

Experience with service oriented architectures and event management

Experience with large-scale IT service organization or operations centers

Strong understanding of ITIL, ITSM, and related methodologies

Strong skills with using architectural symbols, Visio and other architectural design tools to design, read, and support other architects in design efforts

Experience with platform architectures and event management such as containers, clusters, distributed systems, hybrid and cloud-based technologies, service hosting, messaging, etc.

Experience with data storage of events, logs, and tagged data

Experience with use of monitoring and logging data to improve or predict outage or performance loss through reporting, automation, or predictive analytics

Experience with large scale data lakes, data warehouse, and other data storage platform logging and event reporting (i.e. Azure, DB2, SQLServer, Teradata, Hadoop,etc)

Familiarity with aspects and needs of shared services platforms such as call center, collaboration tools, O365, mobile devices, virtual desktops, Workday, CRM, finance, and HR, etc.Strong communication skills (written, verbal, and presentation)

Ability to simplify detailed or complex concepts and communicate those concepts to both non-technical roles and other technical specializations

Understanding of business priorities (e.g., vision), trends (e.g., industry knowledge) and markets (e.g., existing/ planned)

Ability to understand and support strategic vision.

Thanks & Regards, 

ANKIT UPADHYAY

Technical Recruiter

Office: +1 (703) 570-8775 (Ext-217)

Connect with me:--

linkedin.com/in/ankit-upadhyay-a689a1232

Keywords: information technology green card Texas
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Mon Mar 04 21:19:00 UTC 2024

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