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Atlassian Administrator || Hybrid-Redmond, WA || NO H1B & CPT at Redmond, Washington, USA
Email: [email protected]
Atlassian Administrator

Hybrid Redmond, WA (PST)

Visa:

No H1B & CPT

Industry: Automotive

Type of Role: Long-term, ongoing contract

Interview mode:
Webcam

MUST HAVE: Atlassian Administrator EXPERIENCE!

Under the general supervision of the Sr. Mgr. Information Technology, the Atlassian Administrator is responsible for administration and management of this company. Atlassian suite of products. As part of a small, passionate, and accomplished IT team, you will manage Confluence, Jira, and JSM, provide support to our engineers and developers, and administer other Atlassian related technology solutions. This individual is a single point of contact for all Atlassian related issues and is responsible for identifying, tracking, and resolving technical/configuration issues. As a liaison with multiple technical teams, this role is critical in providing accurate technical and functional feedback and soliciting input from the end user community to ensure continuous Atlassian improvements.

Role Responsibilities: List essential functions in order of importance; include percentage of time spent performing each function (total should equal 100%)

Main responsibilities

Atlassian Suite

Define a clear internal process for how to manage, improve, secure access to our Atlassian applications including but not limited to the creation of SSO groups for internal/external org access and their automatic maintenance via Azure AD

Overall license management/monitoring/usage

Confluence Cloud

Reviewing/processing access requests from internal/external team members, as well as vendors/partners if applicable

Create a process for requests to create spaces

Create a process for the review/security approval of additional software plug-ins

Manage license usage/assignment to users

Jira Service Management

Review/improve current process flows (onboarding, offboarding etc )

Further JSM development/deployment for Change management, Problem management

Further JSM enhancements/improvements for Incident management

Jira

Support and administer a Jira instance

Support and administer Jira integration with other instances and tools

Assist with ADO migration to Jira

Other

Write technical documentation

Participate in teams calls

Build and foster strong partnerships with key stakeholders and third parties

Document and communicate a new processes and procedures across multiple teams as needed

Regards,

Adarsh Sharma

Senior Technical Recruiter

A :

25 Oak Tavern Cir Branchburg, New Jersey - 08876

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Keywords: active directory information technology Washington
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Tue Mar 05 02:26:00 UTC 2024

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Location: Redmond, Washington