| EPIC Technical Manager - New York (Onsite) at York, New York, USA |
| Email: [email protected] |
| From: anuradha, anuradha [email protected] Reply to: [email protected] Hello, Hope you are doing well. My name is Anuradha, and I represent Talent Group, a staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. We have excellent domain expertise in all verticals. Repositioning professionals is what we do, and we do it very well. Please look at the job description below and let me know your interest. Role: EPIC Technical Manager Location: New York (Onsite) Duration: Contract Primary Responsibilities: Lead all phases (e.g. design, build and testing) of small to medium size ambulatory application projects including Epic software upgrades, adoption of new Epic functionality and/or significant enhancements to integrated workflows. Manage daily assignments of Epic system analysts & project managers. Manage, train, and lead a team of analyst that are accountable, adaptable, and prepared to support the growing needs of the organization. Develop and own the creation of employee goals that will ensure the growth and engagement of resources managed. Work with IT infrastructure teams to identify and resolve issues impacting IT clinical applications, ensuring appropriate root cause analysis is performed. Identify areas of improvements for existing systems and new opportunities that will drive value to the business and support the organizational goals in a broader sense. Provide Epic product function expertise for the design, build, and testing for assigned EpicCare module(s) Manage Epic system analysts to design, scope, and build Epic enhancements and configure system build to resolve incidents in accordance with Service Level Agreements (SLAs) Provide technical and or clinical consultation including application configuration. Review, analyze, and evaluate system needs to develop recommendations for our clinical staff members. Develop, support, and maintain workflow documentation, test scripts and configuration guides for core pieces of application functionality. Perform daily monitoring of applications in production use; including 24/7 on call coverage as required. Work with trainers to develop and maintain application specific training curriculum and materials. Develop solid relationships with operational stakeholders, customers, and business partners. Define system setup requirements and validate system build is completed according to required specification. Ensure that all changes to existing systems are correctly deployed in a manner that minimizes disruption to day-to-day operations and maximize end-user benefit. Effectively communicate systems changes, outages, and issues to various stakeholders impacted. Define & adhere to all pre-defined Epic change control & quality assurance processes. Ability to drive & execute key tasks, milestones & timeline that are project driven. Work closely with clinicians (in office) to review workflows and define areas for improvement & optimizations. Required Qualifications: Bachelor's degree in information technology, information systems, computer science, or related healthcare technology experience Travel to clinical sites required. Role requires onsite presence and travel to physician offices for workflow and optimization assessments. Minimum 5 years healthcare experience Minimum 5 years working with clinical systems, predominately ambulatory EMR-based platforms. Proficient with the full Microsoft Office 365 Suite of applications (e.g., Word, Excel, PowerPoint, Project, Outlook, Teams, SharePoint, etc.) Able to demonstrate strong communication skills when interacting with all levels of the organization. Effectively and efficiently work with peers within IT, along with clinical and operational teams. Modest knowledge of project management frameworks and methodologies Modest knowledge of relevant operational and clinical workflows Preferred Qualifications: Minimum 5 years working with clinical systems, predominately ambulatory EMR-based platforms. Minimum 5 years healthcare experience Minimum 3 years management experience Epic certification (Ambulatory, Prelude/Cadence) Able to demonstrate strong communication skills when interacting with all levels of the organization. Effectively and efficiently work with multiple stakeholders across various IT and operational teams. Extensive knowledge of IT applications, technologies, and systems Expert knowledge of project management frameworks and methodologies Expert knowledge of relevant operational and clinical workflows In-depth knowledge of Epic EMR and the full implementation lifecycle of Epics suite of EMR applications Ability to demonstrate of team management (informal or formal), cross-team communication and leadership skills. Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities. Consultative and collaborative style with demonstrated ability with cross-functional teams. Demonstrate the ability to build and maintain solid internal relationships as well as motivate and inspire other team members through solid consultative skills. Demonstrates a solid ability to build partnerships and influence others. Work across team, group, and business boundaries to drive commonality and reusability in solution to real-world problems. Keywords: information technology |
| [email protected] View all |
| Wed Mar 06 20:27:00 UTC 2024 |