| Hybrid - Production Support Analyst at Remote, Remote, USA |
| Email: [email protected] |
| Job Title: Production Support Analyst Location: Orlando, FL (Onsite - Hybrid model) Any visa is ok except CPT Job Description: Develop and implement pipelines that extract, transform, and load data into an information product that helps the organization reach its strategic goals. Create and maintain scalable, high-performance data extract jobs. Translate complex technical and functional requirements into detailed designs. Ability to research, analyse and resolve operational issues in a timely manner. Provide root cause analyses to identify and proactively prevent future issues. Strong experience in working with large volumes of data to include integration, architecture, cleansing, and engineering. Knowledge of production support concepts such incident reporting, testing, debugging, monitoring, and audits. Working knowledge of APIs and JavaScript. Skill in creating and maintaining technical documentation to include runbook creation for routine or repeatable operations. Possess excellent interpersonal skills to include teamwork, facilitation, and negotiation. Ability to work independently or as part of a team to resolve issues. Effective written and verbal communication skills. Demonstrate an ability to work under pressure, manage competing priorities and meet or exceed expectations regarding issue identification, resolutions, and communication. Actively own and coordinate issue resolution between departmental and support partners. Prioritize issues in alignment with Marketing and other affiliated partners who are dependent on issue resolution. Assess issues and communicate an ETA for issue resolution based on agreed-upon time frames to the appropriate CE and departmental partners. Communicate resolution of issues with CE and departmental partners based on agreed-upon time frames. Develop and maintain data pipelines using ETL processes. Automate File upload monitoring. Required skills and qualifications. 3 years Experience with Snowflake SQL. -- Keywords: information technology container edition Florida |
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| Fri Mar 08 23:52:00 UTC 2024 |