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ServiceNow Systems Administrator Onsite in California GC USC only at San Bernardino, California, USA
Email: [email protected]
From:

Sonali,

KPG99

[email protected]

Reply to: [email protected]

Job Title: ServiceNow Systems Administrator

Visa: GC, USC only

Duration: 12-24 months

Location: San Bernardino, California (ONSITE)

(Local only)

Must provide LinkedIn handle

The chosen candidate will be pivotal in utilizing Servicenow's best practices to manage a system for 20,000+ employees, which already includes ITSM and Appengine, with plans for more modules. Responsibilities include developing and implementing best practices, ensuring system compatibility, and planning capacity, along with managing system stability, security, integrity, and standardization (See attached).

Must Have:

Servicenow expert in administration, patching, cloning, and security.

Strong technical skills for enterprise application management.

Excellent communication skills, government environment experience, and expertise in key Servicenow modules.

Minimum of 5 years as System Administrator experience supporting an enterprise application with thousands of users.

Minimum of 2 years administering Servicenow with admin level role.

Thirty (30) semester (45 quarter) units of completed.

In the role:

The candidate will apply ServiceNows best practices and methodologies toward developingand supporting a system for over 20,000 employees. The County has currently deployed ITSMand Appengine and is anticipating additional modules in the future.

Responsibilities

Develop and document best practices for the Countys use of Servicenow.

Gather requirements from the Countys business units and apply Servicenowmethodology.

Drive adoption of Servicenow by providing a stable and functional system.

Identify and report on potential improvements in system stability and security.

Develop and enforce best practices for security and usability of the system.

Guide the business using best practices for system compatibility and interoperability.

Perform peer reviews of system integrity and standardization.

Perform capacity planning, maintain system patching, upgrades and clones.

Develop Knowledgebase, write knowledge articles.Skills and Qualifications

Subject Matter Expert in Servicenow administration, patching, cloning, security.

Strong technical skills, ability to scope, deploy, support and maintain enterpriseapplications.

Strong written and verbal communication skills with the ability to communicateeffectively with technical and non-technical staff.

Technical Writing

The ideal candidate would have experience working ian a Government environment withan understanding of a Governments administrative processes.

The ideal candidate would have experience with ServiceNows flow/workflow, ACLs,ITSM, ITBM, Appengine. Experience with other Servicenow modules a plus.

Experience and Education:

Minimum of 5 years as System Administrator experience supporting an enterprise application with thousands of users.

Minimum of 2 years administering Servicenow with admin level role.

Thirty (30) semester (45 quarter) units of completed, post high-school coursework froman accredited university or technical school in Computer Information Systems,Business/Public Administration, or a closely related field.

Thanks & Regards

Sonali Kumari

Technical Recruiter

KPG99, INC

Keywords: green card
[email protected]
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Tue Mar 12 21:30:00 UTC 2024

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Location: San Bernardino, California